FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryGreece 
CarrierOTE 
Last edited (yyy-mm-dd)2019-09-19 
Number formats
Outbound Freephone00800 CC(C) xxxx 
Domestic Freephone800 xxx xxxx 
International Access Code00 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes No 
Home Country Direct InboundYes No 
OutboundYes Yes 
Home Country Direct OutboundYes No 
CLI provided on outbound callsYes if allowed by caller Yes if allowed by caller 
Outbound simultaneous call limit and defaultNo limit, depends on capacity available No limit, depends on capacity available 
Call chargeIFSUIFN
Free or chargeableFree Free 
RemarkHotels may surcharge Hotels may surcharge 
Number accessibility within countryIFSUIFN
Accessible from PABXsDepends on PABX owner Depends on PABX owner 
Accessible from HotelsDepends on Hotel policy Depends on Hotel policy 
Accessible from phones with international call barringNo No 
Geographic restrictionsNo No 
Islands/teritories included in dialplanall all 
Accessible through other carriers/networks in countryYes Yes 
Full country coverage provided by a single carrierYes, OTE Yes, OTE 
Telephone include alpha charactersNo 
Access from payphonesIFSUIFN
Coins or cards neededNo access from payphones No access from payphones 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone accessNo access from payphones  
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Cosmote 30697-xxxx xxx
30698-xxxx xxx
+ Number portability 
Yes Free Yes Free No  
Vodafone Greece 30694-xxxx xxx
30695-xxxx xxx
+ Number portability 
No  No  No  
Wind Greece 30690-xxxx xxx
30693-xxxx xxx
30699-xxxx xxx
+ Number portability 
No  No  No  
Remarks on mobile accessibilityAccess from mobile operators Vodafone and Wind is blocked for IFS, UIFN number ranges 00800xxx. Nevertheless, specific requests can be implemented depending on mobile operator's commercial and network policies. Cosmote network provides access to all 00800 range for IFN/UIFN requests have been received since January 2019. OTE cannot guarantee that access to all IFN, UIFN services will be available from mobile operators. 
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100 
100% by when 
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesNo 
International between carriersNo 
Domestic or international between carriers within countryNo 
Single SOF portability supportedNo  
Number for callers to report troubleOTE HELP LINE 13888  
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime10 days 20 days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDNo No 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFS 
Internet links
Carrier homepagewww.ote.gr 
For additional information 
Regulatorwww.eett.gr 
Public holiday information