FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryIndonesia 
CarrierIndosat 
Last edited (yyy-mm-dd)2016-02-11 
Number formats
Outbound Freephone803, 801 
Domestic Freephonen.a. 
International Access Code001, 008 
Service offerIFSUIFN
InboundYes Yes 
DomesticNo No 
Home Country Direct InboundYes Yes 
OutboundYes No 
Home Country Direct OutboundYes No 
CLI provided on outbound callsYes n.a. 
Outbound simultaneous call limit and default300 n.a. 
Call chargeIFSUIFN
Free or chargeableFree n.a. 
RemarkSome hotels may charge Some hotels may charge 
Number accessibility within countryIFSUIFN
Accessible from PABXsYes, in most cases n.a. 
Accessible from HotelsYes, in most cases n.a. 
Accessible from phones with international call barringNo No 
Geographic restrictionsNo n.a. 
Islands/teritories included in dialplanNo n.a. 
Accessible through other carriers/networks in countryYes n.a. 
Full country coverage provided by a single carrierNo No 
Telephone include alpha charactersNo 
Access from payphonesIFSUIFN
Coins or cards neededNo No 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Indosat Indosat logo  Yes Free  Yes Free Yes Free 
Telekom  Telkom logo Yes      
Remarks on payphone access 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
HCPT Indonesia  803 XXX XXXX and 801 XXXX Yes Free n.a. n.a. Yes Free 
Indosat  803 XXX XXXX and 801 XXXX Yes Free n.a. n.a. Yes Free 
Telkomsel 803 XXX XXXX and 801 XXXX Yes Free n.a. n.a. Yes Free 
XL  803 XXX XXXX and 801 XXXX Yes Free n.a. n.a. Yes Free 
Remarks on mobile accessibility 
Number accessibility from abroadIFSUIFN
IFS numbersYes N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100% 
100% by when 
Number PortabilityIFSUIFN
Domestic to internationalYes All UIFN's portable as required by ITU-T rec. E.169
International to domesticYes 
International between countriesYes 
International between carriersNo 
Domestic or international between carriers within countryYes 
Single SOF portability supportedYes n.a. 
Number for callers to report trouble n.a. 
Directory serviceIFSUIFN
PrintedYes Yes 
Operator assistedYes Yes 
InternetYes Yes 
Aging period for disconnected numbersn.a. N.a.
Service provisioning leadtime5 working days n.a. 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDNo No 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.indosat.com 
For additional information 
Regulatorkominfo.go.id/ 
Public holiday informationindonesia.angloinfo.com/inside/public-holidays/