FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryAustria 
CarrierA1 Telekom Austria 
Last edited (yyy-mm-dd)2023-10-02 
Number formats
Outbound Freephone0800 xxxxxx 
Domestic Freephone0800 xxxxxx 
International Access Code00 
Service offerIFSUIFN
Inboundyes yes 
Domesticyes yes 
Home Country Direct Inboundno no 
Outboundyes yes 
Home Country Direct Outboundyes (no new numbers allocated) yes (no new numbers allocated) 
CLI provided on outbound callsyes yes 
Outbound simultaneous call limit and defaultno limit, no default no limit, no default 
Call chargeIFSUIFN
Free or chargeablefree free 
Remark  
Number accessibility within countryIFSUIFN
Accessible from PABXsyes yes 
Accessible from Hotelsyes yes 
Accessible from phones with international call barringyes yes 
Geographic restrictionsnone none 
Islands/teritories included in dialplannone none 
Accessible through other carriers/networks in countryyes yes 
Full country coverage provided by a single carrieryes, A1 Telekom Austria yes, A1 Telekom Austria 
Telephone include alpha charactersyes, ITU standard format 
Access from payphonesIFSUIFN
Coins or cards neededyes, (min EUR 0,10, will be returned) yes, (min EUR 0,10, will be returned) 
Payphone
operator		To be
recognized		IFS
access		free /
charged		UIFN
access		free /
charged		HCD
access		free /
charged
A1 Telekom Austria  yes free  yes free  yes  free  
Remarks on payphone accesssee remarks on mobile accesibility 
Access from
mobile operators		Number
ranges		IFS
access		free /
charged		UIFN
access		free /
charged		HCD
access		free /
charged
A1 Telekom Austria +43 664, 680, 681, 688, 69981, 69982, 69988, 69989 yes free  yes free    
Hutchinson 3G +43 660, 67833, 67890, 67891, 68183, 699 yes free yes free   
Others +43 655, 661, 663, 665, 667, 6688 670, 677, 678, 68860-61, 68864, 68877, 6889, 689, 690 yes free  yes free    
T-Mobile +43 650, 676 yes free  yes free    
Remarks on mobile accessibilityAccess from mobile networks and payphones is barred by default. By bilateral agreement individual IFS/UIFS/HCD numbers can be opend for mobile and payphone access, provided that the destination carrier can accept the use of additional routing numbers and/or special accounting arrangements from mobile/payphone originated traffic. All mobile network operators have to give access free of charge for the caller to IFS/HCD and UIFN due to the decission by Austrian Regulatory Authority (KEM-V 2009). 
Number accessibility from abroadIFSUIFN
IFS numbersyes N.a.
Domestic freephonenumbersyes N.a.
DTMF Capability
Required for accessno 
% of payphones with DTMF100% 
100% by whennow 
Number PortabilityIFSUIFN
Domestic to internationalno All UIFN's portable as required by ITU-T rec. E.169
International to domesticno 
International between countriesyes 
International between carriersyes 
Domestic or international between carriers within countryyes 
Single SOF portability supportedyes yes 
Number for callers to report trouble+4317994000 +4317994000 
Directory serviceIFSUIFN
Printedyes  
Operator assistedyes  
Internetyes, RTR  
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime5 working days 5 working days 
Related servicesInboundOutbound
Offers international shared costyes yes 
Offers international premium rateno no 
Does agree to use transit for IFS/HCDno no 
Is willing to act as transit carrier for IFS/HCDno 
Offers wholesale IFSyes 
Internet links
Carrier homepagehttps://a1.group 
For additional informationhttps://internationalbusiness.a1.group 
Regulatorwww.rtr.at 
Public holiday informationhttp://www.austria.info/uk/service-facts/practical-information/public-holidays-daylight-savings-time