FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountrySwitzerland 
CarrierSwisscom 
Last edited (yyy-mm-dd)2022-11-09 
Number formats
Outbound Freephone0800 56x xxx 
Domestic Freephone0800 xxx xxx 
International Access Code00 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes Yes 
Home Country Direct InboundNo No 
OutboundYes Yes 
Home Country Direct OutboundYes Yes 
CLI provided on outbound callsYes Yes 
Outbound simultaneous call limit and defaultNo limit, no default setting No limit, no default setting 
Call chargeIFSUIFN
Free or chargeableFree Free 
RemarkHotels may surcharge, Prepaid Mobiles may have surcharge Hotels may surcharge, Prepaid Mobiles may have surcharge 
Number accessibility within countryIFSUIFN
Accessible from PABXsYes Yes 
Accessible from HotelsYes Yes 
Accessible from phones with international call barringYes No 
Geographic restrictionsNone, but note that Liechtenstein is not a part of Switzerland and therefore there is no access from Liechtenstein to IFS None, but note that Liechtenstein is not a part of Switzerland and therefore there is no access from Liechtenstein to UIFN 
Islands/teritories included in dialplanNone None 
Accessible through other carriers/networks in countryYes, all Yes, all 
Full country coverage provided by a single carrierYes Yes 
Telephone include alpha charactersNo 
Access from payphonesIFSUIFN
Coins or cards neededNo No 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone accessIFS and UIFN access is by default barred. By bilateral agreement individual IFS numbers can be opened for payphone (and mobile) access, provided that the destination carrier can accept the use of additional routing numbers and special accounting arrangements for payphone originated traffic. Access will only include Swisscom public payphones. 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Orange 078 Yes *) free Yes *) free Yes *) free 
Sunrise 076 Yes *) free Yes *) free Yes *) free 
Swisscom Mobile 079 Yes *) free Yes *) free Yes *) free 
Remarks on mobile accessibility*) Mobile Access is barred. By default ITFS numbers are barred for access from mobile networks. Access from mobile networks to individual ITFS numbers is negotiable at terms agreed upon bilaterally and using additional routing numbers. Mobile access is also free for roamers. 
Number accessibility from abroadIFSUIFN
IFS numbersYes N.a.
Domestic freephonenumbersYes N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100% 
100% by whenNow 
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryNo 
Single SOF portability supportedYes Yes 
Number for callers to report trouble175 175 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime5 working days 5 working days 
Related servicesInboundOutbound
Offers international shared costYes Yes 
Offers international premium rateYes Yes 
Does agree to use transit for IFS/HCDSee our international provider Belgacom International Carrier Services See our international provider Belgacom International Carrier Services 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.swisscom.com 
For additional information 
Regulatorhttps://www.uvek.egov.swiss/en/telecomservices 
Public holiday information