FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryColombia 
CarrierCinco Telecom Corp 
Last edited (yyy-mm-dd)2014-11-21 
Number formats
Outbound Freephone01 8005 x xxxxx 
Domestic Freephone01 8000 5 1xxxx, 01 8000 5 2xxxx 
International Access Code57 
Service offerIFSUIFN
InboundYes N/A 
DomesticYes N/A 
Home Country Direct InboundNo N/A 
OutboundYes N/A 
Home Country Direct OutboundNo N/A 
CLI provided on outbound callsYes N/A 
Outbound simultaneous call limit and defaultUnlimited N/A 
Call chargeIFSUIFN
Free or chargeable N/A 
Remark  
Number accessibility within countryIFSUIFN
Accessible from PABXsYes N/A 
Accessible from HotelsYes N/A 
Accessible from phones with international call barringNo N/A 
Geographic restrictionsNo N/A 
Islands/teritories included in dialplanColombia Territory N/A 
Accessible through other carriers/networks in countryYes N/A 
Full country coverage provided by a single carrierYes N/A 
Telephone include alpha charactersNo 
Access from payphonesIFSUIFN
Coins or cards neededNo N/A 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone accessOnly recognized from UNE payphones 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Avantel  Yes Free     
Comcel  Yes Free     
Movistar  Yes Free     
Tigo  Yes Free     
Remarks on mobile accessibility 
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessYes 
% of payphones with DTMF100% 
100% by when 
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesNo 
International between carriersNo 
Domestic or international between carriers within countryNo 
Single SOF portability supportedNo  
Number for callers to report trouble018000410141  
Directory serviceIFSUIFN
PrintedNo N/A 
Operator assistedYes N/A 
InternetNo N/A 
Aging period for disconnected numbers3 days N.a.
Service provisioning leadtime3 days N/A 
Related servicesInboundOutbound
Offers international shared costNo  
Offers international premium rateNo  
Does agree to use transit for IFS/HCDNo  
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.orbitel.com 
For additional informationwww.une.com.co 
Regulatorhttp://www.crcom.gov.co 
Public holiday information