FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryUnited States 
CarrierTelefonica USA 
Last edited (yyy-mm-dd)2013-01-15 
Number formats
Outbound Freephone1-8XX- XXX-XXXX (888, 866, 877, 800) 
Domestic Freephone1-8XX- XXX-XXXX (888, 866, 877, 800) 
International Access Code011 
Service offerIFSUIFN
InboundYes No 
DomesticYes No 
Home Country Direct InboundYes No 
OutboundYes No 
Home Country Direct OutboundYes No 
CLI provided on outbound callsNo No 
Outbound simultaneous call limit and default72 or more No 
Call chargeIFSUIFN
Free or chargeableFree  
RemarkSome hotels may charge Some hotels may charge 
Number accessibility within countryIFSUIFN
Accessible from PABXsYes No 
Accessible from HotelsYes No 
Accessible from phones with international call barringYes No 
Geographic restrictionsNo No 
Islands/teritories included in dialplanUSA, Puerto Rico, USVI No 
Accessible through other carriers/networks in countryYes No 
Full country coverage provided by a single carrierYes No 
Telephone include alpha charactersNo 
Access from payphonesIFSUIFN
Coins or cards neededYes n/a 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone accessThe charge of this service from payphones will be determined by the carrier administrador of them. 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
AT&T 800, 866, 877, 888 Yes Air free n/a n/a n/a n/a 
Claro 800, 866, 877, 888 Yes Air free n/a n/a n/a n/a 
Sprint 800, 866, 877, 888 Yes Air free n/a n/a n/a n/a 
T-Mobile 800, 866, 877, 888 Yes Air free n/a n/a n/a n/a 
Verizon 800, 866, 877, 888 Yes Air free n/a n/a n/a n/a 
Remarks on mobile accessibility 
Number accessibility from abroadIFSUIFN
IFS numbers N.a.
Domestic freephonenumbers N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF49% 
100% by when 
Number PortabilityIFSUIFN
Domestic to internationalYes All UIFN's portable as required by ITU-T rec. E.169
International to domesticYes 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryYes (domestic) / No (international) 
Single SOF portability supportedLetter of agreement  
Number for callers to report trouble+1 787 273 6340  
Directory serviceIFSUIFN
PrintedNo n/a 
Operator assistedNo n/a 
InternetNo n/a 
Aging period for disconnected numbers4 months N.a.
Service provisioning leadtime10 working days n/a 
Related servicesInboundOutbound
Offers international shared costYes 
Offers international premium rateYes  
Does agree to use transit for IFS/HCDno  
Is willing to act as transit carrier for IFS/HCDno 
Offers wholesale IFSno 
Internet links
Carrier homepagewww.telefonica.pr/empresas 
For additional information 
Regulator 
Public holiday information