FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryTaiwan, ROC 
CarrierChunghwa Telecom 
Last edited (yyy-mm-dd)2020-01-09 
Number formats
Outbound Freephone00801 xxx xxx 
Domestic Freephone0800 xxx xxx 
International Access Code00 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes No 
Home Country Direct InboundYes Yes 
OutboundYes Yes 
Home Country Direct OutboundYes Yes 
CLI provided on outbound callsYes, if not restricted by caller Yes, if not restricted by caller 
Outbound simultaneous call limit and defaultNo limit, no default No limit, no default 
Call chargeIFSUIFN
Free or chargeableFree Free 
RemarkExcept visiting roaming mobiles Except visiting roaming mobiles 
Number accessibility within countryIFSUIFN
Accessible from PABXsSome may block Some may block 
Accessible from HotelsSome may block Some may block 
Accessible from phones with international call barringNo No 
Geographic restrictionsNone None 
Islands/teritories included in dialplanKinmen, Matzu, Penghu, Orchid Island and Green Island Kinmen, Matzu, Penghu, Orchid Island and Green Island 
Accessible through other carriers/networks in countryYes Yes 
Full country coverage provided by a single carrierYes, CHT-I Yes, CHT-I 
Telephone include alpha charactersYes, standard ITU format 
Access from payphonesIFSUIFN
Coins or cards neededNo No 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Chunghwa Telecom  Yes Free Yes Free Yes Free 
Remarks on payphone access 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Chunghwa Telecom  Yes Free Yes Free   
Remarks on mobile accessibilityOther carriers have interconnections with Chunghwa Telecom. But some may block. 
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersYes N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100 
100% by whennow 
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesNo 
International between carriersNo 
Domestic or international between carriers within countryNo 
Single SOF portability supportedYes Yes 
Number for callers to report trouble123 or 0800 080 100 123 or 0800 080 100 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime5-12 working days 5-12 working days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDNo  
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.cht.com.tw/en/ 
For additional information 
Regulatorwww.ncc.gov.tw/english/index.aspx 
Public holiday informationwww.cpa.gov.tw/lp.asp?ctNode=1358&CtUnit=154&BaseDSD=7&mp=10