FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryHong Kong 
CarrierReach 
Last edited (yyy-mm-dd)2010-04-19 
Number formats
Outbound Freephone800 XXX XXX 
Domestic FreephoneNo 
International Access Code001 
Service offerIFSUIFN
InboundYes Yes 
DomesticNo No 
Home Country Direct InboundYes Yes 
OutboundYes Yes 
Home Country Direct OutboundYes Yes 
CLI provided on outbound callsYes Yes 
Outbound simultaneous call limit and defaultLimit to 500 Limit to 500 
Call chargeIFSUIFN
Free or chargeableYes Yes 
Remark
Number accessibility within countryIFSUIFN
Accessible from PABXsYes Yes 
Accessible from HotelsYes Yes 
Accessible from phones with international call barringYes Yes 
Geographic restrictionsNo No 
Islands/teritories included in dialplanNone None 
Accessible through other carriers/networks in countryYes Yes 
Full country coverage provided by a single carrierYes Yes 
Telephone include alpha charactersYes, ITU standard format 
Access from payphonesIFSUIFN
Coins or cards needed
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
PCCW Payphones PCCW Logo Yes Free  Yes Free  Yes Free 
Remarks on payphone access
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
HKCSL n.a. Yes Airtime charge for caller Yes Airtime charge for caller Yes Airtime charge for caller 
Hutchison n.a. Yes Airtime charge for caller Yes Airtime charge for caller Yes Airtime charge for caller 
New World n.a. Yes Airtime charge for caller Yes Airtime charge for caller Yes Airtime charge for caller 
PCCW Mobile n.a. Yes Airtime charge for caller Yes Airtime charge for caller Yes Airtime charge for caller 
Smartone n.a. Yes Airtime charge for caller Yes Airtime charge for caller Yes Airtime charge for caller 
Remarks on mobile accessibilityAs required by HK Regulator, tollfree service is accessible through all carriers and mobile network. For calls from mobile phones, the callerts pay airtime charges. 
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersN.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100% 
100% by when
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryNo 
Single SOF portability supportedNo 
Number for callers to report trouble1000 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbersNo N.a.
Service provisioning leadtime12 working days 12 working days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDNo No 
Is willing to act as transit carrier for IFS/HCDYes 
Offers wholesale IFSYes 
Internet links
Carrier homepagewww.reach.com 
For additional informationwww.pccwglobal.com 
Regulator 
Public holiday information