FactBook

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General
CountryUnited Arab Emirates 
CarrierDu 
Last edited (yyy-mm-dd)2008-11-17 
Number formats
Outbound FreephoneNot yet available. Planned for 2009. 
Domestic FreephoneVariable number format of 2 - 9 digits after the 800 prefix (i.e. 800 + 2 - 9 digits) 
International Access Code00 
Service offerIFSUIFN
InboundIn 2009 No 
DomesticYes n.a. 
Home Country Direct InboundNo n.a. 
OutboundIn 2009 n.a. 
Home Country Direct OutboundNo n.a. 
CLI provided on outbound callsYes n.a. 
Outbound simultaneous call limit and defaultYes n.a. 
Call chargeIFSUIFN
Free or chargeableFree Not offered in the United Arab Emirates 
Remark
Number accessibility within countryIFSUIFN
Accessible from PABXsYes n.a. 
Accessible from HotelsYes (hotel surcharges my apply) n.a. 
Accessible from phones with international call barringYes n.a. 
Geographic restrictionsNo n.a. 
Islands/teritories included in dialplanNone n.a. 
Accessible through other carriers/networks in countryYes n.a. 
Full country coverage provided by a single carrierDUOPOLY n.a. 
Telephone include alpha charactersYes 
Access from payphonesIFSUIFN
Coins or cards neededNo n.a. 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Du Du logo Yes Free No n.a. No n.a. 
Etisalat Etisalat logo Yes Free No n.a. No n.a. 
Remarks on payphone accessCard needed to activate call (no coin phones in the United Arab Emirates) 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
du 052 XXX XXXX055 XXX XXXX Yes Free No n.a. No n.a. 
Etisalat 050 XXX XXXX Yes Free  No n.a. No n.a. 
Remarks on mobile accessibilityFree - No surcharge 
Number accessibility from abroadIFSUIFN
IFS numbersIn 2009 N.a.
Domestic freephonenumbersIn 2009 N.a.
DTMF Capability
Required for accessYes 
% of payphones with DTMF100% 
100% by when
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesNo 
International between carriersNo 
Domestic or international between carriers within countryNo 
Single SOF portability supportedNo 
Number for callers to report troubleTo be allocated 
Directory serviceIFSUIFN
PrintedNo n.a. 
Operator assistedNo n.a. 
InternetNo n.a. 
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime2 weeks 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDNo No 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.du.ae 
For additional information 
Regulatorwww.tra.ae 
Public holiday informationwww.ameinfo.com/united_arab_emirates_public_holidays