FactBook

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General
CountryMalaysia 
CarrierTelekom Malaysia 
Last edited (yyy-mm-dd)2013-05-06 
Number formats
Outbound FreephoneITFS: 1800-80-XXXX (for Singapore only),
1800-81-XXXX (Other countries)
UIFN: +800 XXXX XXXX 
Domestic FreephoneITFS: 1800-80-XXXX (for Singapore only),
1800-81-XXXX (Other countries)
UIFN: +800 XXXX XXXX 
International Access Code+6 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes Yes 
Home Country Direct Inbound  
OutboundYes Yes 
Home Country Direct Outbound  
CLI provided on outbound calls  
Outbound simultaneous call limit and defaultNo limit, no default No limit, no default 
Call chargeIFSUIFN
Free or chargeableFree fo caller Free for caller 
RemarkFull international rates Full international rates 
Number accessibility within countryIFSUIFN
Accessible from PABXsYes Yes 
Accessible from HotelsDepends on the Hotels Depends on the Hotels 
Accessible from phones with international call barringYes No 
Geographic restrictions
Islands/teritories included in dialplanPeninsular Malaysia and East Malaysia Peninsular Malaysia and East Malaysia 
Accessible through other carriers/networks in countryTelekom Malaysia, Celcom, Maxis, Digi  Telekom Malaysia 
Full country coverage provided by a single carrier  
Telephone include alpha characters 
Access from payphonesIFSUIFN
Coins or cards neededIt will depend on the rules set by the Payphone operators. It will depend on the rules set by the Payphone operators. 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone access 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Celcom 1800 80 XXXX & 1800 81 XXXX Yes Free No Free   
DiGi 1801 80 XXXX & 1800 81 XXXX Yes Free No Free   
Jaring 1806 80 XXXX & 1800 81 XXXX Yes Free No Free   
Maxis 1802 80 XXXX & 1800 81 XXXX Yes Free No Free   
Packet One 1805 80 XXXX & 1800 81 XXXX Yes Free No Free   
Redtone 1804 80 XXXX & 1800 81 XXXX Yes Free No Free   
Timedotcom 1807 80 XXXX & 1800 81 XXXX Yes Free No Free   
U-Mobile 1803 80 XXXX & 1800 81 XXXX Yes Free No Free   
Remarks on mobile accessibilityFree for caller to call to IFS & UIFN 
Number accessibility from abroadIFSUIFN
IFS numbersOnly for outbound IFS (based on country who subscribe to IFS in Malaysia) N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessYes 
% of payphones with DTMF99,8% 
100% by when 
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryNo 
Single SOF portability supported  
Number for callers to report trouble1060 1060 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbers N.a.
Service provisioning leadtime10 Working Days 10 Working Days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCD  
Is willing to act as transit carrier for IFS/HCD 
Offers wholesale IFS 
Internet links
Carrier homepagewww.tm.com.my 
For additional information 
Regulatorwww.skmm.gov.my/Home.aspx 
Public holiday informationpublicholidays.com.my/