FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryAustralia 
Carrier Telstra Global 
Last edited (yyy-mm-dd)2017-08-03 
Number formats
Outbound Freephone 1800 xxx xxx 
Domestic Freephone 1800 xxx xxx 
International Access Code 0011 
Service offerIFSUIFN
Inbound Yes  Yes 
Domestic    
Home Country Direct Inbound    
Outbound Yes  Yes 
Home Country Direct Outbound    
CLI provided on outbound calls    
Outbound simultaneous call limit and default No limit, no default  No limit, no default 
Call chargeIFSUIFN
Free or chargeable Free  Free 
Remark    
Number accessibility within countryIFSUIFN
Accessible from PABXs Calls are free for calls from Telstra owned payphones. Please note that "Gold" and "Blue" payphones etc are not Telstra owned payphones.  Calls are free for calls from Telstra owned payphones. Please note that "Gold" and "Blue" payphones etc are not Telstra owned payphones. 
Accessible from Hotels Yes, accessability and charges may vary  Yes, accessability and charges may vary 
Accessible from phones with international call barring Yes  No 
Geographic restrictions None  None 
Islands/teritories included in dialplan Christmas and Coco Islands  Christmas and Coco Islands 
Accessible through other carriers/networks in country Yes  Yes 
Full country coverage provided by a single carrier Yes  No, service must be ordered through Telstra and Optus 
Telephone include alpha characters Yes, but not all ITU standard format 
Access from payphonesIFSUIFN
Coins or cards needed Not for Telstra owned paypones  Not for Telstra owned paypones 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone access  
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Optus 04 xxxx xxxx Yes Free No N.a. Yes Free 
Telstra 04 xxxx xxxx Yes Free No N.a. Yes Free 
Vodafone 04 xxxx xxxx Yes Free No N.a. Yes Free 
Remarks on mobile accessibility  
Number accessibility from abroadIFSUIFN
IFS numbers  N.a.
Domestic freephonenumbers  N.a.
DTMF Capability
Required for access No 
% of payphones with DTMF 100% 
100% by when  
Number PortabilityIFSUIFN
Domestic to international Yes All UIFN's portable as required by ITU-T rec. E.169
International to domestic Yes 
International between countries Yes 
International between carriers Yes 
Domestic or international between carriers within country Yes 
Single SOF portability supported    
Number for callers to report trouble 1800 817 376  1800 817 376 
Directory serviceIFSUIFN
Printed No  No 
Operator assisted No  No 
Internet No  No 
Aging period for disconnected numbers  N.a.
Service provisioning leadtime 10 working days  15 working days 
Related servicesInboundOutbound
Offers international shared cost    
Offers international premium rate    
Does agree to use transit for IFS/HCD    
Is willing to act as transit carrier for IFS/HCD  
Offers wholesale IFS  
Internet links
Carrier homepage www.telstraglobal.com/products/voice-mobility/voice/tollfree-services-itfs-titf 
For additional information  
Regulator www.acma.gov.au 
Public holiday informationwww.australia.gov.au/about-australia/special-dates-and-events/public-holidays