FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryJapan 
CarrierSoftBank Corp. (ex C&WIDC and ex Japan Telecom) 
Last edited (yyy-mm-dd)2017-04-21 
Number formats
Outbound FreephoneITFS : 0066-33-XXXXXX
(0044-22 has migrated to 0066-33. 0044-22 is not available now.)
HCD: 0066-35/37-XXX
(0066-55/77 have migrated to 0066-35/37. 0066-55/77 and 0044-11 are not available now.) 
Domestic Freephone0088 XX XXXX
0800 XXX XXXX
0120 XXX XXX 
International Access CodeFor UIFN: 010 (SoftBank pre-selected fixed phones) or 0061 010 (non SoftBank pre-selected fixed phones, all mobile phones and payphones) 
Service offerIFSUIFN
InboundYes Yes 
DomesticNo No 
Home Country Direct InboundNo No 
OutboundYes Yes 
Home Country Direct OutboundYes Yes 
CLI provided on outbound callsNo No 
Outbound simultaneous call limit and defaultDepends on the capacity of the circuit between the carrier and SoftBank Depends on the capacity of the circuit between the carrier and SoftBank 
Call chargeIFSUIFN
Free or chargeableFree Free 
Remark
Number accessibility within countryIFSUIFN
Accessible from PABXsYes, some PABX's may block Yes, some PABX's may block 
Accessible from HotelsYes, some hotels may block Yes, some hotels may block 
Accessible from phones with international call barringYes No 
Geographic restrictionsNone None 
Islands/teritories included in dialplan
Accessible through other carriers/networks in countryYes.(Most the carrier's direct access and IP-phone access are excluded.) Yes.(All the other carrier's direct access and IP-phone access are excluded.) 
Full country coverage provided by a single carrierYes: SoftBank, KDDI, NTT Communications  Yes: SoftBank, KDDI, NTT Communications(It could be better to be implemented by each carrier.) 
Telephone include alpha charactersNo 
Access from payphonesIFSUIFN
Coins or cards needed100 yen coin, returned upon completion No access 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
NTT East Green payphone or Gray payphone Yes Free* No N.a. Green payphone or Gray payphone Free* 
NTT West Green payphone or Gray payphone Yes Free* No N.a. Green payphone or Gray payphone Free* 
Remarks on payphone access
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
au(KDDI) 070 XXXX XXXX, 080 XXXX XXXX, 090 XXXX XXXX Yes Free Yes Free Yes Free 
NTT Docomo 070 XXXX XXXX, 080 XXXX XXXX, 090 XXXX XXXX Yes Free Yes Free Yes Free 
SoftBank 070 XXXX XXXX, 080 XXXX XXXX, 090 XXXX XXXX Yes Free Yes Free Yes Free 
Remarks on mobile accessibility  
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100% 
100% by when
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesNo 
International between carriersNo 
Domestic or international between carriers within countryNo 
Single SOF portability supportedYes 
Number for callers to report trouble0120-03-0061 (Customer support center) 0120-03-0061 (Customer support center) 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbersNone N.a.
Service provisioning leadtime5 working days 5 working days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDNo No 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagetm.softbank.jp/english/ 
For additional informationtm.softbank.jp/english/business/phone_service/index.html 
Regulatorwww.soumu.go.jp/english/index.html 
Public holiday information