FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryPortugal 
CarrierPortugal Telecom 
Last edited (yyy-mm-dd)2016-10-28 
Number formats
Outbound Freephone800 8x xxx 
Domestic Freephone800 2x xxxx 
International Access Code00 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes Yes 
Home Country Direct InboundYes Yes 
OutboundYes Yes 
Home Country Direct OutboundYes Yes 
CLI provided on outbound callsYes Yes 
Outbound simultaneous call limit and defaultNo limit No limit 
Call chargeIFSUIFN
Free or chargeableFree Free 
Remark  
Number accessibility within countryIFSUIFN
Accessible from PABXsYes, charge depends on owner Yes, charge depends on owner 
Accessible from HotelsYes, charge depends on hotel Yes, charge depends on hotel 
Accessible from phones with international call barringYes, depends on customer Yes, depends on customer 
Geographic restrictionsNone None 
Islands/teritories included in dialplanAzores and Madeira Azores and Madeira 
Accessible through other carriers/networks in countryYes Yes 
Full country coverage provided by a single carrier  
Telephone include alpha characters 
Access from payphonesIFSUIFN
Coins or cards neededNo No 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone access 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
MEO 92/96 Yes *) Free Yes *) Free   
NOS 93 Yes *) Free Yes *) Free   
Vodafone 91 Yes *) Free Yes *) Free   
Remarks on mobile accessibility*) Only available by bilateral agreement between PT and the national carrier in question 
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessYes 
% of payphones with DTMFAlmost 100% 
100% by whenNo target date 
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryNo 
Single SOF portability supported  
Number for callers to report trouble16209 16209 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbers3 to 5 week days N.a.
Service provisioning leadtime3 to 5 week days 3 to 5 week days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDYes  
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSYes, contact Maria João Vilela 
Internet links
Carrier homepagewww.telecom.pt/InternetResource/PTSite/UK/ 
For additional information 
Regulatorwww.anacom.pt/render.jsp?languageId=1 
Public holiday information