FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountrySingapore 
CarrierSingTel 
Last edited (yyy-mm-dd)2008-10-17 
Number formats
Outbound Freephone800 XXX XXXX 
Domestic Freephone1800 XXX XXXX 
International Access Code001 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes No 
Home Country Direct InboundYes No 
OutboundYes Yes 
Home Country Direct OutboundYes No 
CLI provided on outbound callsYes Yes 
Outbound simultaneous call limit and defaultDefault 255, can be set lower upon overseas request Default 255, can be set lower upon overseas request 
Call chargeIFSUIFN
Free or chargeableFree Free 
Remark
Number accessibility within countryIFSUIFN
Accessible from PABXsYes Some may bar access 
Accessible from HotelsYes, some hotels may charge Some may bar access or charge 
Accessible from phones with international call barringYes No 
Geographic restrictionsNone None 
Islands/teritories included in dialplanSingapore and all islands belonging to Singapore Singapore and all islands belonging to Singapore 
Accessible through other carriers/networks in countryYes Only callers of other carriers who have pre-registered with SingTel for 001 access are able to call SingTel UIFN by dialling 001 800 XXXX XXXX 
Full country coverage provided by a single carrierYes, SingTel Yes, SingTel 
Telephone include alpha charactersYes, ITU standard format 
Access from payphonesIFSUIFN
Coins or cards neededYes, free from Singtel payphones only Yes, local charge of SGD 0,10 per 2 minutes 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
SingTel SingTel logo Yes Free Yes Local charge of SGD 0,10 YES Charged 
Remarks on payphone access
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
M1 9XXXXXXX, 8XXXXXXX Yes Airtime Yes* Airtime Yes Airtime 
SingTel Mobile 9XXXXXXX, 8XXXXXXX Yes Airtime Yes* Airtime Yes Airtime 
StarHub 9XXXXXXX, 8XXXXXXX Yes Airtime Yes* Airtime Yes Airtime 
Remarks on mobile accessibility* Callers have to pre-register with SingTel to call IAC : 001 
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100% 
100% by whenNow 
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesNo 
International between carriersYes for outbound IFS 
Domestic or international between carriers within countryN/A 
Single SOF portability supportedYes Yes 
Number for callers to report trouble1608 (local toll free call) 1608 (local toll free call) 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime5 working days 5 working days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDNo No 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.singtel.com 
For additional informationbusiness.singtel.com 
Regulatorwww.ida.gov.sg 
Public holiday informationwww.mom.gov.sg