FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryAustralia 
CarrierOptus 
Last edited (yyy-mm-dd)2017-08-02 
Number formats
Outbound Freephone1800 XXX XXX 
Domestic Freephone1800 XXX XXX 
International Access Code0011 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes No 
Home Country Direct InboundYes 
OutboundYes 
Home Country Direct OutboundYes 
CLI provided on outbound callsYes Yes 
Outbound simultaneous call limit and defaultNo limit, no default No limit, no default 
Call chargeIFSUIFN
Free or chargeableFree, airtime charge may apply to calls from mobile phones. Hotels reserve right to charge. Free, airtime charge may apply to calls from mobile phones. Hotels reserve the right to charge. 
Remark
Number accessibility within countryIFSUIFN
Accessible from PABXsYes Yes 
Accessible from HotelsYes, charges may apply. Yes, charges may apply. 
Accessible from phones with international call barringYes. No. 
Geographic restrictionsNone None 
Islands/teritories included in dialplanChristmas Islands, Cocos Islands Christmas Islands, Cocos Islands 
Accessible through other carriers/networks in countryYes Yes 
Full country coverage provided by a single carrierYes Yes 
Telephone include alpha charactersYes, ITU standard format in 80% of cases. 
Access from payphonesIFSUIFN
Coins or cards neededSome public phones take coins, some phone cards and some credit cards or a combination on each of these. Some public phones take coins, some phone cards and some credit cards or a combination on each of these. 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone access
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Optus 04 xxxx xxxx Yes Free Yes Free Yes Free 
Telstra 04 xxxx xxxx Yes Free Yes Free Yes Free 
Vodafone 04 xxxx xxxx Yes Free Yes Free Yes Free 
Remarks on mobile accessibility
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessYes 
% of payphones with DTMF100% 
100% by whenNow 
Number PortabilityIFSUIFN
Domestic to internationalYes All UIFN's portable as required by ITU-T rec. E.169
International to domesticYes 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryYes 
Single SOF portability supportedYes 
Number for callers to report troubleNo No 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime3- 5 working days 20 working days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDYes Yes 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.optus.com.au 
For additional informationwww.optusbusiness.com.au 
Regulatorwww.acma.gov.au 
Public holiday informationwww.australia.gov.au/public_holidays