FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryColombia 
CarrierTelefonica Global Solutions 
Last edited (yyy-mm-dd)2014-06-05 
Number formats
Outbound Freephone0-1800 9XX XXXX 
Domestic Freephone018000 9 XXXXX 
International Access Code
Service offerIFSUIFN
InboundYes Yes 
DomesticYes Yes 
Home Country Direct InboundYes Yes 
OutboundYes Yes 
Home Country Direct OutboundYes Yes 
CLI provided on outbound callsNo No 
Outbound simultaneous call limit and default50 20 
Call chargeIFSUIFN
Free or chargeableFree Free 
RemarkThere are places like hotels, public places or prisons do not allow the generation of these calls. There are places like hotels, public places or prisons do not allow the generation of these calls. 
Number accessibility within countryIFSUIFN
Accessible from PABXsYes Yes 
Accessible from HotelsYes Yes 
Accessible from phones with international call barringYes Yes 
Geographic restrictionsYes - In small towns classified as ROC, there may be restrictions Yes - In small towns classified as ROC, there may be restrictions 
Islands/teritories included in dialplan
Accessible through other carriers/networks in countryYes Yes 
Full country coverage provided by a single carrierYes Yes 
Telephone include alpha characters
Access from payphonesIFSUIFN
Coins or cards needed Yes, in most cases  Yes, in most cases 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone access
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Comcel  Yes Free Yes Free Yes Free 
Movistar  Yes Free Yes Free Yes Free 
Tigo  Yes - Only PostPaid Free Yes - Only PostPaid Free Yes - Only PostPaid Free 
Uff Movil  Yes - Only PostPaid Free Yes - Only PostPaid Free Yes - Only PostPaid Free 
Remarks on mobile accessibilityNo 
Number accessibility from abroadIFSUIFN
IFS numbersYes N.a.
Domestic freephonenumbersYes N.a.
DTMF Capability
Required for access
% of payphones with DTMF
100% by when
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesYes 
International between carriersNo 
Domestic or international between carriers within countryNo 
Single SOF portability supportedNo No 
Number for callers to report trouble+(57 1) 5881908 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbersNo N.a.
Service provisioning leadtime 4 working days  4 working days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDYes Yes 
Is willing to act as transit carrier for IFS/HCDYes 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.movistar.co 
For additional information 
Regulatorwww.mintic.gov.co 
Public holiday informationwww.dias-festivos.com/holidays_2012_42.htm