FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryCanada 
CarrierTata Communications 
Last edited (yyy-mm-dd)2015-10-22 
Number formats
Outbound Freephone1 800 XXX XXXX, 1 888 XXX XXXX, 1 877 XXX XXXX, 1 866 XXX XXXX 
Domestic Freephonen.a. 
International Access Code011 
Service offerIFSUIFN
InboundYes Yes 
DomesticNo No 
Home Country Direct InboundY (no new numbers allocated) Yes 
OutboundYes Yes 
Home Country Direct OutboundYes Yes 
CLI provided on outbound callsYes, if requested by customer Yes, if requested by customer 
Outbound simultaneous call limit and defaultMore than 500 More than 500 
Call chargeIFSUIFN
Free or chargeableFree Yes 
RemarkHotels may surcharge Hotels may surcharge 
Number accessibility within countryIFSUIFN
Accessible from PABXsYes Some, owner choice 
Accessible from HotelsYes, possible set local charge Some, depends on hotel 
Accessible from phones with international call barringYes Yes 
Geographic restrictionsNone None 
Islands/teritories included in dialplanAll Canada including territories All Canada including territories 
Accessible through other carriers/networks in countryYes, all carriers Yes, all carriers 
Full country coverage provided by a single carrierYes Yes 
Telephone include alpha charactersYes, North American format 
Access from payphonesIFSUIFN
Coins or cards neededn.a. n.a. 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone accessExcept from some private companies payphones.  
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Bell Mobility  Yes Airtime No n.a. Yes Airtime 
Microcell (Fido)  Yes Airtime No n.a. Yes Airtime 
Rogers AT&T  Yes Airtime No n.a. Yes Airtime 
Telus Mobility  Yes Airtime No n.a. Yes Airtime 
Remarks on mobile accessibility 
Number accessibility from abroadIFSUIFN
IFS numbersN.a.
Domestic freephonenumbersN.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF95% 
100% by whenCurrent 
Number PortabilityIFSUIFN
Domestic to internationalYes All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryYes 
Single SOF portability supportedYes Yes 
Number for callers to report troubleTata Communications customer service +514 868-7875 or 1 800 920 9224 Tata Communications customer service +514 868-7875 or 1 800 920 9224 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbersN.a.
Service provisioning leadtime7 days 7 days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDYes Yes 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSYes 
Internet links
Carrier homepagewww.TataCommunications.com 
For additional information 
Regulator 
Public holiday information