FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountrySouth Africa 
Carrier Telkom SA 
Last edited (yyy-mm-dd)2015-11-18 
Number formats
Outbound Freephone 08009XXXXX 
Domestic Freephone 0801XXXXXX 
International Access Code +27 
Service offerIFSUIFN
Inbound YES  NO 
Domestic YES  NO 
Home Country Direct Inbound YES  NO 
Outbound YES  YES 
Home Country Direct Outbound YES  YES 
CLI provided on outbound calls YES  Depends on the route 
Outbound simultaneous call limit and default 50+  50+ 
Call chargeIFSUIFN
Free or chargeable ON NET CALLS  ON OUR NETWORK 
Remark PRIVATE OPERATORS CHARGE  PRIVATE OPERATORS CHARGE 
Number accessibility within countryIFSUIFN
Accessible from PABXs YES  YES 
Accessible from Hotels DEPEND ON THE HOTEL  DEPEND ON THE HOTEL 
Accessible from phones with international call barring YES  NO 
Geographic restrictions NO RESTRICTION ON TELKOM NETWORK  NO ON OUR NETWORK 
Islands/teritories included in dialplan NO   NO 
Accessible through other carriers/networks in country YES  YES 
Full country coverage provided by a single carrier YES  YES 
Telephone include alpha characters 08009XXXXX 
Access from payphonesIFSUIFN
Coins or cards needed NO  NO 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone access CALLS ARE FREE FROM TELKOM SA NETWORK 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
CELLC 084XXXXXXXX yes charge yes charge yes charge 
MTN 083XXXXXXX yes charge yes charge yes charge 
TELKOM MOBILE 081XXXXXXXX yes charge yes charge yes charge 
Vodacom 082XXXXXXX yes charge yes charge yes charge 
VOX 087XXXXX yes charge yes charge yes charge 
Remarks on mobile accessibilityAll mobile operators charge for these calls 
Number accessibility from abroadIFSUIFN
IFS numbers YES N.a.
Domestic freephonenumbers NO N.a.
DTMF Capability
Required for access NO 
% of payphones with DTMF 
100% by when  
Number PortabilityIFSUIFN
Domestic to international NO All UIFN's portable as required by ITU-T rec. E.169
International to domestic NO 
International between countries YES 
International between carriers YES 
Domestic or international between carriers within country YES 
Single SOF portability supported NO  NO 
Number for callers to report trouble +27 12 337 9205 ALL HOURS  
Directory serviceIFSUIFN
Printed NO  NO 
Operator assisted YES  YES 
Internet NO  NO 
Aging period for disconnected numbers 12 MONTHS N.a.
Service provisioning leadtime 14 DAYS  14 DAYS 
Related servicesInboundOutbound
Offers international shared cost NO  NO 
Offers international premium rate NO  NO 
Does agree to use transit for IFS/HCD YES  YES 
Is willing to act as transit carrier for IFS/HCD NO 
Offers wholesale IFS YES 
Internet links
Carrier homepage www.telkom.co.za 
For additional information  
Regulatorwww.icasa.org.za 
Public holiday informationwww.tourismsa.gov.za