FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryBrazil 
CarrierEmbratel 
Last edited (yyy-mm-dd)2014-03-31 
Number formats
Outbound Freephone0800-891-XXXX 0800-892-XXXX 
Domestic Freephone0800-YYY-XXXX 
International Access Code0021 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes No 
Home Country Direct InboundYes n.a. 
OutboundYes Yes 
Home Country Direct OutboundYes Yes 
CLI provided on outbound callsDepends Depends 
Outbound simultaneous call limit and defaultNo limit, could be limited if requested No limit, could be limited if requested 
Call chargeIFSUIFN
Free or chargeableFree Depends, There are scenarios on mobile network that could be chargable 
Remark
Number accessibility within countryIFSUIFN
Accessible from PABXsYes. Up to PABX configuration. 
Accessible from HotelsUp to Hotel Policies. Up to Hotel Policies. 
Accessible from phones with international call barringYes No 
Geographic restrictionsNo No 
Islands/teritories included in dialplanNo No 
Accessible through other carriers/networks in countryYes Yes 
Full country coverage provided by a single carrierYes Yes 
Telephone include alpha charactersNo 
Access from payphonesIFSUIFN
Coins or cards neededNo No 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
BrT Brt Logo Yes Free Yes Free Yes Free 
EMBRATEL Embratel Logo Yes Free Yes Free Yes Free 
Oi Oi Logo Yes Free Yes Free Yes Free 
Telefonica Telefonica Logo Yes Free Yes Free Yes Free 
Remarks on payphone access
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
CLARO The number ranges varies according to the Area Code Yes Free Yes Depends Yes Free 
OI  Yes Free Yes Depends Yes Free 
TIM  Yes Free Yes Depends Yes Free 
VIVO  Yes Free Yes Depends Yes Free 
Remarks on mobile accessibility
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100% 
100% by whenCurrent 
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryNo 
Single SOF portability supportedYes Yes 
Number for callers to report troubleIQMC -> +55 11 2121 2311 International Information -> 0800-703-2100 IQMC -> +55 11 2121 2311 International Information -> 0800-703-2100 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbers3 months N.a.
Service provisioning leadtime7 ~ 10 calendar days 7 ~ 10 calendar days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rate
Does agree to use transit for IFS/HCDYes Yes 
Is willing to act as transit carrier for IFS/HCDYes 
Offers wholesale IFSDepends 
Internet links
Carrier homepagewww.embratel.com.br 
For additional information 
Regulatorwww.anatel.gov.br 
Public holiday information