FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryNew Zealand 
CarrierTNZI 
Last edited (yyy-mm-dd)2015-11-16 
Number formats
Outbound Freephone0800 XXX XXX & 0508 XXX XXX.
HCD number ranges: 0009XX & 00090XX, 0866 XXXXX 
Domestic Freephone0800 XXX XXX & 0508 XXX XXX 
International Access Code00 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes No 
Home Country Direct InboundYes Yes 
OutboundYes Yes 
Home Country Direct OutboundYes Yes 
CLI provided on outbound callsNot always (IFS and HCD) Not always 
Outbound simultaneous call limit and defaultNone None 
Call chargeIFSUIFN
Free or chargeableFree Free 
Remark
Number accessibility within countryIFSUIFN
Accessible from PABXsYes; some may bar access Yes; some may bar access 
Accessible from HotelsYes; some may bar access Yes; some may bar access 
Accessible from phones with international call barringYes; for network based barring Yes; for network based barring 
Geographic restrictionsNone None 
Islands/teritories included in dialplanChatham Islands Chatham Islands 
Accessible through other carriers/networks in countryYes, all carriers Yes, from mobile networks, plus Vodafone fixed network 
Full country coverage provided by a single carrierYes Yes 
Telephone include alpha charactersYes, standard ITU format. Alphanumerics (or "vanity" numbers) are widely promoted in New Zealand. Your customers can safely advertise their ITFS numbers and UIFN's in New Zealand as alphanumerics. 
Access from payphonesIFSUIFN
Coins or cards neededNo No 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Spark Spark logo Yes * Free Yes * Free Yes * Free 
Remarks on payphone access* Access from payphones is barred by default (as from 1 April 2005). Access is available by bilateral agreement with each partner carrier and may require the use of the multiple-routing-number method. 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
2degrees 02X + 6, 7, 8 digits ** Yes * Free Yes * Free Yes *  Free 
CallPlus 02X + 6, 7, 8 digits Yes * Free Yes * Free No N.a. 
Spark 02X + 6, 7, 8 digits ** Yes * Free Yes * Free *** Yes * Free *** 
Vodafone 02X + 6, 7, 8 digits ** Yes * Free Yes * Free Yes * Free 
Remarks on mobile accessibility* Access from mobile phones is barred by default. Access is available by bilateral agreement with each partner carrier and may require the use of the two-routing-number method.
** Due to number portability between these four carriers, numbers can be transferred between these 4 carriers.
*** Airtime charges for roaming phones. 
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100% 
100% by whenNow 
Number PortabilityIFSUIFN
Domestic to internationalYes All UIFN's portable as required by ITU-T rec. E.169
International to domesticYes 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryYes 
Single SOF portability supportedYes Yes 
Number for callers to report troubleBusiness customers call 125; Residential customers call 120 Business customers call 125; Residential customers call 120 
Directory serviceIFSUIFN
PrintedVarious possibilities. Customers will need to arrange this listing themselves directly with Yellow Pages Group Ltd by calling +64 9 525 3430. Information about the charges is also available from this number See IFS 
Operator assistedTo be reached within New Zealand through 018. Various possibilities. Customers will need to arrange this listing themselves directly with Yellow Pages Group Ltd by calling +64 9 525 3430. Information about the charges is also available from this number See IFS 
InternetTo be reached through www.whitepages.co.nz. Various possibilities. Customers will need to arrange this listing themselves directly with Yellow Pages Group Ltd by calling +64 9 525 3430. Information about the charges is also available from this number See IFS 
Aging period for disconnected numbers30 Days N.a.
Service provisioning leadtime5 Days 5 days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDYes Yes 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSTNZI manages International Freephone Services for Spark New Zealand 
Internet links
Carrier homepagewww.tnzi.com 
For additional informationwww.spark.co.nz 
Regulatorhttp://www.comcom.govt.nz/regulated-industries/telecommunications/ 
Public holiday informationhttp://www.dol.govt.nz/er/holidaysandleave/publicholidays/publicholidaydates/