FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryCroatia 
CarrierCroatian Telecom (T-HT) 
Last edited (yyy-mm-dd)2013-03-01 
Number formats
Outbound Freephone0800 22X XXX 
Domestic Freephone0800 XXXX or 0800 XXX XXX 
International Access Code00 
Service offerIFSUIFN
InboundYes No 
DomesticYes No 
Home Country Direct InboundYes No 
OutboundYes Yes 
Home Country Direct OutboundYes No 
CLI provided on outbound callsYes Yes 
Outbound simultaneous call limit and default180, by default 10 180, by default 10 
Call chargeIFSUIFN
Free or chargeableFree Free 
RemarkRoamers - charge; Hotels - may charge;  Roamers - charge; Hotels - may charge;  
Number accessibility within countryIFSUIFN
Accessible from PABXsYes No 
Accessible from HotelsAccess restrictions up to the hotel policy No 
Accessible from phones with international call barringNo No 
Geographic restrictionsNo No 
Islands/teritories included in dialplan
Accessible through other carriers/networks in countryYes No 
Full country coverage provided by a single carrierYes, by Croatian Telecom Yes, by Croatian Telecom 
Telephone include alpha charactersNo 
Access from payphonesIFSUIFN
Coins or cards needed
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Croatian Telecom Logo: T-Com Yes Free No 
Remarks on payphone access
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
T-Mobile 38597-38599 Yes Free Yes Free 
Tele2 38595 Yes Free Yes Free 
Vipnet 38591-38592 No Free No Free 
Remarks on mobile accessibilityCalls are free of charge for caller. Croatian Telecom must pay surcharge to mobile operators according to the interconnection agreements. 
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for accessYes 
% of payphones with DTMF100% 
100% by when
Number PortabilityIFSUIFN
Domestic to internationalNo All UIFN's portable as required by ITU-T rec. E.169
International to domesticNo 
International between countriesNo 
International between carriersNo 
Domestic or international between carriers within countryNo 
Single SOF portability supportedNo No 
Number for callers to report trouble0800-9000 0800-9000 
Directory serviceIFSUIFN
PrintedNo No 
Operator assistedNo No 
InternetNo No 
Aging period for disconnected numbersWithin 2 weeks N.a.
Service provisioning leadtime5 days 5 days 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDNo No 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.t-com.hr 
For additional informationwww.t.ht.hr 
Regulatorwww.telekom.hr 
Public holiday informationwww.qppstudio.net/publicholidays2008/croatia.htm