FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryGermany 
CarrierDeutsche Telekom 
Last edited (yyy-mm-dd)2016-10-12 
Number formats
Outbound Freephone0800 xxxxxxx 
Domestic Freephone0800 xxxxxxx 
International Access Code00 
Service offerIFSUIFN
Inboundyes yes 
Domesticyes yes 
Home Country Direct Inboundyes yes 
Outboundyes yes 
Home Country Direct Outboundyes yes 
CLI provided on outbound callsyes, if not restricted by caller yes, if not restricted by caller 
Outbound simultaneous call limit and defaultno limit no limit 
Call chargeIFSUIFN
Free or chargeablefree free 
Remarksome hotels may charge some hotels may charge 
Number accessibility within countryIFSUIFN
Accessible from PABXsyes, some may bar yes, some may bar 
Accessible from Hotelsyes, surcharge may apply yes, surcharge may apply 
Accessible from phones with international call barringyes no 
Geographic restrictionsnone none 
Islands/teritories included in dialplanyes yes 
Accessible through other carriers/networks in countryyes yes 
Full country coverage provided by a single carrieryes, Deutsche Telekom yes, Deutsche Telekom 
Telephone include alpha charactersyes, but there are also old models without alpha characters in use 
Access from payphonesIFSUIFN
Coins or cards neededno coins/cards required from Deutsche Telekom payphones no coins/cards required from Deutsche Telekom payphones 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Deutsche Telekom Magenta T-logo Yes Free Yes Free Yes Free 
Remarks on payphone accessNo 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
E-Plus 0157, 0163, 0177, 0178 Yes Free Yes Free Yes Free 
Group3G (Quam) 0150 Yes Free Yes Free Yes Free 
O2 0159, 0176, 0179 Yes Free Yes Free Yes Free 
T-Mobile 0151, 0160, 0170, 0171, 0175 Yes Free Yes Free Yes Free 
Vodafone 0152, 0162, 0172, 0173, 0174 Yes Free Yes Free Yes Free 
Remarks on mobile accessibilityAccess from mobile networks and payphones is barred by default. By bilateral agreement individual IFS/UIFS/HCD numbers can be opend for payphone (and/or mobile) access, provided that the destination carrier can accept the use of additional routing numbers and/or special accounting arrangements from mobile/payphone originated traffic.
All mobile network operators have to give access free of charge for the caller to IFS/HCD and UIFN due to regulatory demands since 01/09/2007
All mobile numbers have to be portable between the carriers, the numbering ranges mentioned above are used for the providing of new mobile numbers of the regarding carrier. 
Number accessibility from abroadIFSUIFN
IFS numbersno N.a.
Domestic freephonenumbersno N.a.
DTMF Capability
Required for accessno 
% of payphones with DTMF100 % 
100% by whennot yet planned 
Number PortabilityIFSUIFN
Domestic to internationalyes All UIFN's portable as required by ITU-T rec. E.169
International to domesticyes 
International between countriesyes 
International between carriersyes 
Domestic or international between carriers within countryyes 
Single SOF portability supportedyes yes 
Number for callers to report trouble0800 330 2000 0800 330 2000 
Directory serviceIFSUIFN
Printedyes yes 
Operator assistedyes yes 
Internetyes yes 
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime5 working days 5 working days 
Related servicesInboundOutbound
Offers international shared costyes yes 
Offers international premium rateno no 
Does agree to use transit for IFS/HCDno no 
Is willing to act as transit carrier for IFS/HCDno 
Offers wholesale IFSyes 
Internet links
Carrier homepagewww.telekom.de/inbound-services 
For additional information 
Regulatorwww.bundesnetzagentur.de/cln_1911/EN/Areas/Telecommunications/Companies/Companies-node.html 
Public holiday informationen.wikipedia.org/wiki/Public_holidays_in_Germany