FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryUnited Arab Emirates 
Carrier Etisalat 
Last edited (yyy-mm-dd)2015-10-26 
Number formats
Outbound Freephone 8000XXXXXXXX 
Domestic Freephone 800XXXXXXXXX 
International Access Code 00 
Service offerIFSUIFN
Inbound Yes  No 
Domestic Yes  No 
Home Country Direct Inbound Yes  No 
Outbound Yes  No 
Home Country Direct Outbound Yes  No 
CLI provided on outbound calls Yes  No 
Outbound simultaneous call limit and default Maximum  No 
Call chargeIFSUIFN
Free or chargeable Free   
Remark Some hotels may charge  Some hotels may charge 
Number accessibility within countryIFSUIFN
Accessible from PABXs Yes, some may bar access.  N.A 
Accessible from Hotels Yes, some may bar access.   
Accessible from phones with international call barring Yes   
Geographic restrictions No   
Islands/teritories included in dialplan    
Accessible through other carriers/networks in country All   
Full country coverage provided by a single carrier Etisalat provide full country coverage   
Telephone include alpha characters No 
Access from payphonesIFSUIFN
Coins or cards needed No   
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Etisalat Etisalat logo Yes Free No n.a. No n.a. 
Remarks on payphone access  
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
du 052 XXX XXXX
055 XXX XXXX 
Yes Free No n.a. No n.a. 
Etisalat 050 XXX XXXX
056 XXX XXXX 
Yes Free  No n.a. Yes Free 
Remarks on mobile accessibility  
Number accessibility from abroadIFSUIFN
IFS numbers By default Barred N.a.
Domestic freephonenumbers By default open N.a.
DTMF Capability
Required for access No 
% of payphones with DTMF Supported everywhere in UAE 
100% by when Now 
Number PortabilityIFSUIFN
Domestic to international No All UIFN's portable as required by ITU-T rec. E.169
International to domestic No 
International between countries No 
International between carriers No 
Domestic or international between carriers within country No 
Single SOF portability supported No   
Number for callers to report trouble    
Directory serviceIFSUIFN
Printed   N.A 
Operator assisted   N.A 
Internet   N.A 
Aging period for disconnected numbers 6 months N.a.
Service provisioning leadtime 2 weeks  N.A 
Related servicesInboundOutbound
Offers international shared cost Currently not provided  No 
Offers international premium rate Currently not provided  No 
Does agree to use transit for IFS/HCD Case By case.  No 
Is willing to act as transit carrier for IFS/HCD Case by case. 
Offers wholesale IFS Case by case. 
Internet links
Carrier homepage www.etisalat.ae 
For additional information  
Regulator http://www.tra.gov.ae/ 
Public holiday information http://www.officeholidays.com/countries/uae/