FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryNetherlands 
CarrierKPN 
Last edited (yyy-mm-dd)2017-07-21 
Number formats
Outbound Freephone0800 XXX XXXX 
Domestic Freephone0800 XXX XXXX and 0800 XXXX 
International Access Code00 
Service offerIFSUIFN
InboundYes Yes 
DomesticYes Yes 
Home Country Direct InboundNo No 
OutboundYes Yes 
Home Country Direct OutboundNo No 
CLI provided on outbound callsYes Yes 
Outbound simultaneous call limit and defaultMax 100, by default 10 Max 100, by default 10 
Call chargeIFSUIFN
Free or chargeableFree Free 
RemarkSome hotels may charge Some hotels may charge 
Number accessibility within countryIFSUIFN
Accessible from PABXsYes, some may bar access Yes, some may bar access 
Accessible from HotelsYes; surcharge may apply Yes; surcharge may apply 
Accessible from phones with international call barringYes Yes 
Geographic restrictionsThe islands in the Caribbean that are a part of the Kingdom of The Netherlands (Aruba, Curaçao and Sint Maarten) are not a part of the numbering plan of The Netherlands. Access number services on these islands are not available through KPN. The islands in the Caribbean that are a part of the Kingdom of The Netherlands (Aruba, Curaçao and Sint Maarten) are not a part of the numbering plan of The Netherlands. Access number services on these islands are not available through KPN. 
Islands/teritories included in dialplanAll islands of the provices of Zeeland, Noord-Holland, Friesland and Groningen. All islands of the provices of Zeeland, Noord-Holland, Friesland and Groningen. 
Accessible through other carriers/networks in countryYes, all Yes, almost all. KPN is willing to receive and pay for traffic from all parties. Sometimes minor operators descide do block access. 
Full country coverage provided by a single carrierYes Yes 
Telephone include alpha charactersYes 
Access from payphonesIFSUIFN
Coins or cards neededN.a. (see remark) N.a. (see remark) 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
N.a. (see remark) 
Remarks on payphone accessPublic Payphones operated by telco's are phased out since 2013.
Access from payphones in non-public places is generally not available. If access is still possible, the caller may be charged.
Foreign carriers receiving IFS/UIFN traffic from these phones will be charged at rates for traffic from fixed. 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
KPN Mobile 06-XXXX XXXX No *) **) Yes Airtime No n.a. 
T-Mobile 06-XXXX XXXX No *) **) Yes/No (depending on subscription of the caller) Airtime No n.a. 
Vodafone 06-XXXX XXXX No *) **) Yes Airtime No n.a. 
Remarks on mobile accessibility*) By default IFNs are barred for access from mobile networks. Access from mobile networks to individual IFNs and using additional routing number is negotiable - in a package with (public) payphones access - at terms agreed on bilaterally.

**) Calls to IFNs opened for access from mobile networks/public payphones are free of charge for the caller. However, roaming mobile subscribers may be charged a fee by their own mobile operator, depending on the roaming agreement between the roaming mobile subscriber's own operator and the operator of the visited network. Roaming mobile callers should consult with their own mobile operator. 
Number accessibility from abroadIFSUIFN
IFS numbersBy default barred, can be opened on individual request N.a.
Domestic freephonenumbersBy default open, can be barred on individual request N.a.
DTMF Capability
Required for accessNo 
% of payphones with DTMF100% 
100% by whenNow 
Number PortabilityIFSUIFN
Domestic to internationalYes All UIFN's portable as required by ITU-T rec. E.169
International to domesticYes 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryYes 
Single SOF portability supportedYes Yes 
Number for callers to report trouble0800 0407 0800 0407 
Directory serviceIFSUIFN
PrintedYes, on request in one geographic area Yes, on request in one geographic area 
Operator assistedYes, on request Yes, on request 
InternetYes, on request Yes, on request 
Aging period for disconnected numbers6 Months N.a.
Service provisioning leadtime5 Working days 5 Working days 
Related servicesInboundOutbound
Offers international shared costYes Yes 
Offers international premium rateYes Yes 
Does agree to use transit for IFS/HCDYes Yes 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSYes 
Internet links
Carrier homepagewww.kpn.com 
For additional informationwww.kpn-international.com 
Regulatorwww.acm.nl 
Public holiday informationwww.timeanddate.com/calendar/custom.html?country=25&lang=en&lang2=nl&hol=9&wno=1