FactBook

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General
CountryMalaysia 
CarrierTelenor - DiGi 
Last edited (yyy-mm-dd)2013-03-13 
Number formats
Outbound Freephone1 800 28 xxxx 
Domestic Freephone 
International Access Code00 
Service offerIFSUIFN
InboundYes No 
DomesticYes No 
Home Country Direct InboundNo No 
OutboundYes No 
Home Country Direct OutboundNo No 
CLI provided on outbound callsYes No 
Outbound simultaneous call limit and defaultDefault: 40, Max: No limitation N. a. 
Call chargeIFSUIFN
Free or chargeableFree N. a. 
Remark  
Number accessibility within countryIFSUIFN
Accessible from PABXsYes. Accessibility and charge may vary  
Accessible from HotelsYes. Accessibility and charge may vary  
Accessible from phones with international call barringYes. N. a. 
Geographic restrictionsNo N. a. 
Islands/teritories included in dialplanAll Malaysian island N. a. 
Accessible through other carriers/networks in countryYes N. a. 
Full country coverage provided by a single carrierYes N. a. 
Telephone include alpha charactersYes 
Access from payphonesIFSUIFN
Coins or cards neededNo coin needed N. a. 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on payphone access 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Remarks on mobile accessibilityAccess from all mobile operators 
Number accessibility from abroadIFSUIFN
IFS numbersNo N.a.
Domestic freephonenumbersNo N.a.
DTMF Capability
Required for access 
% of payphones with DTMF 
100% by when 
Number PortabilityIFSUIFN
Domestic to internationalYes All UIFN's portable as required by ITU-T rec. E.169
International to domesticYes 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryYes 
Single SOF portability supportedYes  
Number for callers to report trouble  
Directory serviceIFSUIFN
Printed  
Operator assisted  
Internet  
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime2 working days N. a. 
Related servicesInboundOutbound
Offers international shared costNo No 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDIFS only IFS only 
Is willing to act as transit carrier for IFS/HCDIFS only 
Offers wholesale IFSYes 
Internet links
Carrier homepagewww.telenor.com/globalservices/ 
For additional informationfreephone@telenor.com" target="_blank">freephone@telenor.com 
Regulatorwww.skmm.gov.my 
Public holiday informationpublicholidays.com.my/