FactBook

The information shown below was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
General
CountryAustralia 
CarrierTNZI 
Last edited (yyy-mm-dd)2015-11-16 
Number formats
Outbound Freephone1800 XXX XXX 
Domestic Freephone1800 XXX XXX 
International Access Code0011 
Service offerIFSUIFN
InboundYes No 
DomesticYes No 
Home Country Direct InboundNo No 
OutboundYes No 
Home Country Direct OutboundYes No 
CLI provided on outbound callsNo N.a. 
Outbound simultaneous call limit and defaultNo limit, no default N.a. 
Call chargeIFSUIFN
Free or chargeableFree, airtime charge apply to calls from mobile phones N.a. 
RemarkNone None 
Number accessibility within countryIFSUIFN
Accessible from PABXsYes N.a. 
Accessible from HotelsYes, some may block or charge N.a. 
Accessible from phones with international call barringYes N.a. 
Geographic restrictionsNone N.a. 
Islands/teritories included in dialplanChristmas Islands, Cocos Island N.a. 
Accessible through other carriers/networks in countryYes N.a. 
Full country coverage provided by a single carrierYes N.a. 
Telephone include alpha charactersYes, ITU standard format in 80% of cases 
Access from payphonesIFSUIFN
Coins or cards neededNone (Telstra payphones) 
Payphone
operator
To be
recognized
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Telstra Telstra logo Yes Free Yes Free Yes Free 
Remarks on payphone access 
Access from
mobile operators
Number
ranges
IFS
access
free /
charged
UIFN
access
free /
charged
HCD
access
free /
charged
Optus 04 xxxx xxxx Yes Airtime No N.a. Yes Airtime 
Telstra 04 xxxx xxxx Yes Airtime No N.a. Yes Airtime 
Vodafone 04 xxxx xxxx Yes Airtime No N.a. Yes Airtime 
Remarks on mobile accessibilityNone 
Number accessibility from abroadIFSUIFN
IFS numbersYes N.a.
Domestic freephonenumbersYes N.a.
DTMF Capability
Required for accessYes 
% of payphones with DTMF100% 
100% by whenNow 
Number PortabilityIFSUIFN
Domestic to internationalYes All UIFN's portable as required by ITU-T rec. E.169
International to domesticYes 
International between countriesYes 
International between carriersYes 
Domestic or international between carriers within countryYes 
Single SOF portability supportedYes 
Number for callers to report troubleTheir Network providerĀ“s fault helpdesk 
Directory serviceIFSUIFN
PrintedYes, customers can contact Sensis directory company on +613 8653 5000 N.a. 
Operator assistedYes, customers can contact Sensis directory company on +613 8653 5000 N.a. 
InternetYes, customers can contact Sensis directory company on +613 8653 5000 N.a. 
Aging period for disconnected numbers6 months N.a.
Service provisioning leadtime10 working days N.a. 
Related servicesInboundOutbound
Offers international shared costNo Yes 
Offers international premium rateNo No 
Does agree to use transit for IFS/HCDYes Yes 
Is willing to act as transit carrier for IFS/HCDNo 
Offers wholesale IFSNo 
Internet links
Carrier homepagewww.tnzi.com 
For additional information 
Regulatorwww.acma.gov.au 
Public holiday informationwww.australia.gov.au/about-australia/special-dates-and-events/public-holidays