International inbound Services Forum Fact Book
IFS and HCD
International Inbound Services Forum

Taiwan, Chunghwa Telecom

Last edited 17-11-05 IFS (including HCD) UIFN
Services offered
- International
- Domestic
- Home Country Direct

Yes
Yes
Yes

Yes
No
Yes
Number format
- International
- Domestic
- Home Country Direct
0080X XXX XXX
0800 XXX XXX
0080X XXX XXX
IAC = 00
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones


- Mobile phones
- PABX's
- Hotels
- International call barring

Yes, free if Chunghwa Telecom owned
Click for details
Some may block
Some may block
Yes

Yes, free if Chunghwa Telecom owned
Click for details
Some may block
Some may block
No
Can domestic and international freephone numbers be accessed from abroad Yes, but only domestic freephone numbers can be accessed from abroad N.a.
CLI Provided on outbound calls Yes Yes
Coins/Tokens Required For Payphones No No
Telephone Include Alpha Characters Yes, standard ITU format Yes, standard ITU format
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

No
-
100%

No
-
100%
Geographic Restrictions None None
Islands/Territories Included in Dial Plan Kinmen, Matzu, Penghu, Orchid Island and Green Island Kinmen, Matzu, Penghu, Orchid Island and Green Island
Freephone Services Accessible Through Other Carriers Networks in Country Yes No
Full Country Coverage Provided by A
Single
Carrier
Yes, CHT-I No (no other carrier provides UIFN)
Simultaneous Call Limit And Default No limit, no default No limit, no default
Number Portability
- international between carriers
- international between countries
- domestic to international
- international to domestic

- domestic or international between carriers within country

Yes
Yes
No
No

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported Yes Yes
Number For Callers To Report Trouble 123 or 0800 080 100 123 or 0800 080 100
Directory Services
- Available
- Paper, on-line, operator
- Charge

No
-
-

No
-
-
Aging period for disconnected numbers 6 months N.a.
Service Provisioning Leadtime 5 working days 5 working days

Links: Chunghwa Telecom Homepage - Regulator Homepage

Additional information

IFS/HCD SERVICES IN TRANSIT

Do you agree to use of transit for inbound IFS/HCD Yes
Do you agree to the use of transit for outbound IFS/HCD Yes
Are you willing to act as transit carrier for IFS/HCD Yes
Do you offer wholesale IFS No

OTHER SERVICES

Do you provide

Yes/No

Primary contact
International Shared Cost Service No N.a.
Internation Premium Rate Service No N.a.

IFS - Carrier Contact Points

Service Agreements Contact
Name: Ms. Emilia Hsu
Tel: +886 2 2344 4848
Fax: +886 2 2391 7740
E-mail: zz717638@cht.com.tw
Product Management Contact
Name: Ms. Emilia Hsu
Tel: +886 2 2344 4848
Fax: +886 2 2391 7740
E-mail: zz717638@cht.com.tw
Service Ordering Contact
Name: Ms. Sophia Chou
Tel: +886 2 2344 4864
Fax: +886 2 2391 7740
E-mail: zz716729@cht.com.tw
Fault Reporting Contact
Name: ISMC
Tel: +886 2 2344 3759 or +886 2 2344 3994
Fax: +886 2 2356 0049
E-mail: ismc@cht.com.tw
Service Ordering Details
Accepted Order Formats (in order of preference):
1. Fax
2. E-mail

HCD Carrier Contact Points

Service Agreements Contact
Name: Ms. Emilia Hsu
Tel: +886 2 2344 4848
Fax: +886 2 2391 7740
E-mail: zz717638@cht.com.tw
Product Management Contact
Name: Ms. Emilia Hsu
Tel: +886 2 2344 4848
Fax: +886 2 2391 7740
E-mail: zz717638@cht.com.tw
  Fault Reporting Contact
Name: ISMC
Tel: +886 2 2344 3759 or +886 2 2344 3994
Fax: +886 2 2356 0049
E-mail: ismc@cht.com.tw

The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.

home.gif (1304 bytes) list.gif (1363 bytes)