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| Last edited 08-01-07 | IFS (incl. HCD) | UIFN (incl. HCD) |
| Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes Yes Yes |
| Number format - International - Home Country Direct - Domestic |
1 800 80 XXXX 1 800 81 XXXX 1 800 80 0XXX 1 800 88 XXXX |
IAC = 00 IAC = 00 IAC = 00 |
| Calls Are Free Or Chargeable | Free | Free |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes, free (Telekom Malaysia Payphones) Click for details Yes, accessibility and charge may vary Yes, accessability and charge may vary Yes |
Yes (Telekom Malaysia Payphones with IDD) Click for details Yes, if IDD with Telekom Malaysia Yes, if IDD with Telekom Malaysia No |
| CLI Provided on outbound calls | No | No |
| Coins/Tokens Required For Payphones | None | None |
| Telephone Include Alpha Characters | Yes, but not standard ITU format | Yes, but not standard ITU format |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
Yes - 99,8% |
Yes - 99,8% |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | Peninsular Malaysia and East Malaysia | Peninsular Malaysia and East Malaysia |
| Freephone Services Accessible Through Other Carriers Networks in Country | Click for details | No |
| Full
Country Coverage Provided by A Single Carrier |
Yes | No |
| Simultaneous Call Limit And Default | No limit, no default | No limit, no default |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No Yes Yes No |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | Yes | Yes |
| Number For Callers To Report Trouble | 100 | 100 |
| Directory
Services - Available - Paper, on-line, operator - Charge for entry |
No - - |
No - - |
| Aging period for disconnected numbers | 6 months | N.a. |
| Service Provisioning Leadtime | 10 working days | 10 working days |
| Links: Telekom Malaysia Homepage - Regulator's Homepage | ||
| Service
Agreements Contact Name: Devandran a/l Muthu Tel: +60 3 2240 5775 Fax: +60 3 7956 0673 E-mail: deva@tm.com.my Name: Norshelley Mokhtar |
Product
Management Contact Name: Devandran a/l Muthu Tel: +60 3 2240 5775 Fax: +60 3 7956 0673 E-mail: deva@tm.com.my Name: Norshelley Mokhtar |
|
Service Ordering
Contact
Name: Abdul Rahman Samad Tel: +60 3 2240 5779 Fax: +60 3 7956 0673 E-mail: ray@tm.com.my |
Fault
Reporting Contact Name: Mr. Bala Selladuri Tel: +60 3 2020 1028 / 5401/5407/5408 Fax: +60 3 2020 1024 E-mail: sbala@tm.com.my |
| Service
Ordering Details Accepted Order Formats (in order of preference): 1. Fax 2. Mail with Word doc |
HCD - Carrier Contact Points
| Service
Agreements Contact Name: Devandran a/l Muthu Tel: +60 3 2240 5775 Fax: +60 3 7956 0673 E-mail: deva@tm.com.my Name: Norshelley Mokhtar |
Product
Management Contact Name: Devandran a/l Muthu Tel: +60 3 2240 5775 Fax: +60 3 7956 0673 E-mail: deva@tm.com.my Name: Norshelley Mokhtar |
| Fault
Reporting Contact Name: Mr. Bala Selladuri Tel: +60 3 2020 1028/5401/5407/5408 Fax: +60 3 2020 1024 E-mail: sbala@tm.com.my |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
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