International Inbound Services Forum Fact Book
IFS and HCD
International Inbound Services Forum

Japan, Softbank Telecom (ex C&WIDC)

Last edited 13-11-07 IFS (incl. HCD) UIFN
Services offered
- International
- Domestic
- Home Country Direct

Yes
Yes
Yes

Yes
No
Yes
Number format
- International
- Domestic
- Home Country Direct

0066 33 XXXXXX

0066 55/77 XXX

IAC = 010  from Softbank Telecom (ex C&WIDC) pre-selected phones
IAC = 0061 010 from all fixed phones
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones


- Mobile phones
- PABX's
- Hotels
- International call barring

Yes, free, green and gray digital payphones and IC Card phones
Click for details
Yes
Yes, some hotels may block
-

No


Click for details
Yes
Yes, some hotels may block
-
CLI Provided on outbound calls No No
Coins/Tokens Required For Payphones 100 yen coin, returned upon completion No access
Telephone Include Alpha Characters No No
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

No
-
100%

No
-
100%
Geographic Restrictions None None
Islands/Territories Included in Dial Plan    
Freephone Services Accessible ThroughOther Carriers Networks in Country Yes Yes
Full Country Coverage Provided by A
Single
Carrier
Yes: Softbank Telecom, KDDI, NTT-C Yes: Softbank Telecom, KDDI, NTT-C
Simultaneous Call Limit And Default No limit, no default No limit, no default
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
No
Yes

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported No No
Number For Callers To Report Trouble 0066-11 (toll free to Softbank Telecom customer support center) 0066-11 (toll free to Softbank Telecom customer support center)
Directory Services
- Available
- Paper, on-line, operator
- Charge

No

No
Service Provisioning Leadtime 5 working days 5 working days

Links: Softbank Telecom (ex C&WIDC) homepage

IFS - Carrier Contact Points

Service Agreements Contact
Name: Ms. Tomomi Yasuda
Tel: +81 80 3490 8227
Fax: +81 3 3572 5540
E-mail: tomomi.yasuda@tm.softbank.co.jp 
Product Management Contact
Name: Ms. Tomomi Yasuda
Tel: +81 80 3490 8227
Fax: +81 3 3572 5540
E-mail: tomomi.yasuda@tm.softbank.co.jp 
Service Ordering Contact
Name: ITFS/UIFN Provisioning Team (ex C&WIDC)
Tel: +81 3 6688 7419
Fax: +81 3 6688 7474
E-mail: SP_0061itfc@tm.softbank.co.jp
Fault Reporting Contact
Name: Tokyo ISMC
Tel: + 81 3 3528 4502
Fax: +81 3 3570 7555
Service Ordering Details
Order for ex C&WIDC only
Accepted Order Formats (in order of preference):
1. Mail with Word doc
2. Fax

HCD - Carrier Contact Points

Service Agreements Contact
Name: Ms. Tomomi Yasuda
Tel: +81 80 3490 8227
Fax: +81 3 3572 5540
E-mail: tomomi.yasuda@tm.softbank.co.jp 
Product Management Contact
Name: Ms. Tomomi Yasuda
Tel: +81 80 3490 8227
Fax: +81 3 3572 5540
E-mail: tomomi.yasuda@tm.softbank.co.jp 
  Fault Reporting Contact
Name: Tokyo ISMC
Tel: + 81 3 3528 4502
Fax: +81 3 3570 7555

The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.

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