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| Last edited 16-08-07 | IFS (incl. HCD) | UIFN |
| Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes, outbound from S.A., no date for inbound No No |
| Number format - International - Domestic |
0800 99 XXXX / 98 XXXX 080X XXX XXX |
IAC=09 |
| Calls Are Free Or Chargeable | Free, except from mobile phones, mobile charges apply | Free from Telkom phones and coin/cardphones. Some hotels and PABX's may bill (see note below) |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes Click for details Yes Yes Yes |
Yes Click for details (see note) (see note) No |
| CLI Provided on outbound calls | No | No |
| Coins/Tokens Required For Payphones | No | No |
| Telephone Include Alpha Characters | Yes, but not all phones. Standard ITU format | Yes, but not all phones. Standard ITU format |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Unknown 80% |
No Unknown 80% |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | - | - |
| Freephone Services Accessible Through Other Carriers Networks in Country | No | No |
| Full Country Coverage Provided by A Single Carrier | Yes | Yes |
| Simultaneous Call Limit And Default | 180,000 busy hour call attempts | 180,000 busy hour call attempts |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No No No No |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | No | No |
| Number For Callers To Report Trouble | 0800 125 330 (within SA) | 0800 125 330 (within SA) |
| Directory
Services - Available - Paper, on-line, operator - Charge |
No |
No |
| Service Provisioning Leadtime | 7 working days (maximum) | 7 working days (maximum) |
| Links: Telkom Homepage | ||
| Note (10.08.2001): Telkom South Africa recently had a direct mail campaign, all hotel groups and guest houses were targeted. They were informed of UIFN service and the fact that they should not charge the caller. |
| Service
Agreements Contact Name: Mr. Malvin Meyer Tel: +27 12 426 8740 Fax: +27 12 426 8648 E-mail: meyerm12@telkom.co.za
Mrs. Daphne
Mpolokeng |
Product
Management Contact - IFS Name: Ms Charlene Smuts Tel: + 27 12 311 3403 Fax: + 27 12 321 4447 E-mail: smutscb@telkom.co.za Product Management Contact - HCD |
| Service Ordering
Contact Name: SmartAccess Tel: +27 12 337 9205 Fax: +27 12 337 0129 E-mail: smartaccess@telkom.co.za |
Fault Reporting
Contact Name: SmartAccess Tel: +27 12 337 9205 Fax: +27 12 337 0129 E-mail: smartaccess@telkom.co.za |
The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.
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