International inbound Services Forum Fact Book
IFS and HCD
© International Inbound Services Forum

Vietnam, VNPT

Last edited 13-10-04 IFS (incl. HCD) UIFN
Services offered
- International
- Domestic
- Home Country Direct

Yes
Yes
Yes

No
No
No
Number format
- International
- Domestic

- Home Country Direct

110, 101, 12012345
1800

120


Calls Are Free Or Chargeable Small surcharge  
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring

Yes, free
No
No
Yes, charges may apply
-
 
CLI Provided on outbound calls No  
Coins/Tokens Required For Payphones None  
Telephone Include Alpha Characters Yes, standard ITU format  
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

Yes
Now
100%
 
Geographic Restrictions None  
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through Other Carriers Networks in Country No  
Full Country Coverage Provided by A Single Carrier Yes, VNPT  
Simultaneous Call Limit And Default No limit, no default  
Number Portability
- international between carriers
- international between countries
- domestic to international
- international to domestic
- domestic or international between carriers within country

Yes
Yes
Yes
Yes

Yes
 
Single SOF portability supported Yes  
Number For Callers To Report Trouble Operator Assisted Centre  
Directory Services
- Available
- Paper, on-line, operator
- Charge for listing

Yes
Yellow pages, operator
No
 
Aging period for disconnected numbers   N.a.
Service Provisioning Leadtime 10 working days  

Links: VNPT Homepage - Regulator Homepage - or - Regulator Homepage

IFS - Carrier Contact Points

Service Agreements Contact
Name: Nguyen Luu Binh
Tel: +84 410026 / 7731285
Fax: +84 835 7393
E-mail: business@vti.com.vn
Product Management Contact
Name:
Tel: +84
Fax: +84
E-mail:
Service Ordering Contact
Name: Nguyen Luu Binh
Tel: +84 410026 / 7731285
Fax: +84 835 7393
E-mail: business@vti.com.vn
Fault Reporting Contact
Name: Operator Assisted Centre
Tel: 0084 142
Fax: +
E-mail: 
Service Ordering Details
Accepted Order Formats (in order of preference):
1. Fax

2. Mail

HCD - Carrier Contact Points

Service Agreements Contact
Name: Nguyen Luu Binh
Tel: +84 410026 / 7731285
Fax: +84 835 7393
E-mail: business@vti.com.vn
Product Management Contact
Name: 
Tel: +84

Fax: +84
E-mail:
  Fault Reporting Contact
Name: Operator Assisted Centre
Tel: 0084 142
Fax: +
E-mail: 

The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.

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