International inbound Services Forum Fact Book
IFS and HCD
© International Inbound Services Forum

USA, Sprint

Last edited 10-04-07 IFS (incl. HCD) UIFN
Services offered
- International
- Domestic

- Home Country Direct

Yes
Yes

Yes

Yes
No
Number format
- International and Domestic

1 800 NXX XXXX
1 888 NXX XXXX
1 877 NXX XXXX
1 866 NXX XXXX
1 855 NXX XXXX

IAC = 011
Percent of Telephones Accessible 100% From most phones. However UIFN may be barred from cellular and payphones
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible
From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring


Yes
click here for details
Yes, if set up correctly
Yes, surcharge may apply
Yes


No
click here for details
Yes, if set-up correctly
Yes, surcharge may apply
No
Can domestic and international freephone numbers be accessed from abroad Yes N.a.
CLI Provided on outbound calls No No
Coins/Tokens Required For Payphones None Not offered
Telephone Include Alpha Characters Yes, North American format Yes, North American format
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

No
2005
99,8%

No
2005
99,8%
Geographic Restrictions None None
Islands/Territories Included in Dial Plan Hawaii, Guam, Puerto Rico,
US Virgin Islands, CMNI (Saipan)
Hawaii, Guam, Puerto Rico,
US Virgin Islands, CMNI (Saipan)
Freephone Services Accessible Through Other Carriers Networks in Country Yes Yes
Full Country Coverage Provided by A Single Carrier Yes No, service must be set-up with Sprint, AT&T and Worldcom to have complete UIFN outbound coverage from the USA.
Simultaneous Call Limit And Default No set limit No set limit
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

Yes
Yes
Yes
Yes

Yes


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported Yes Yes
Number For Callers To Report Trouble Terminating carrier Terminating carrier
Directory Services
- Available
- Paper, on-line, operator


- Charge

Yes
Paper based, on-line, operator assisted
No

No
N.a.


N.a.
Aging period for disconnected numbers 90 days N.a.
Service Provisioning Leadtime 5-15 days 5-15 days

Links: Sprint Homepage - IFS Product Info - HCD Product Info - FCC (regulator) homepage

Additional information

IFS/HCD SERVICES IN TRANSIT

Do you agree to use of transit for inbound IFS/HCD No
Do you agree to the use of transit for outbound IFS/HCD No
Are you willing to act as transit carrier for IFS/HCD No
Do you offer wholesale IFS Yes, contact Local Sales Office

OTHER SERVICES

Do you provide

Yes/No

Primary contact
International Shared Cost Service No N.a.
Internation Premium Rate Service No N.a.

IFS Carrier Contact Points

Service Agreements Contact
Name:
Barbara. L. Schauperl
Tel: +1 913 794 2907
Fax: +1 913 794 0217
E-mail:
Barbara.L.Schauperl@sprint.com 
Product Management Contact
Name:
Barbara. L. Schauperl
Tel: +1 913 794 2907
Fax: +1 913 794 0217
E-mail:
Barbara.L.Schauperl@sprint.com 
Service Ordering Contact
Name: Tamara Hall
Tel: +1 703 689 8295
Fax: +1 703 689 8520
E-mail: tamara.h.nibecker@mail.sprint.com

FAX: +1 703 689 8520

Name: Denise Douglas
Tel: +1 703 689 5235
E-mail: denise.douglas@mail.sprint.com

Name: Dora Jackson
Tel: +1 703 689 8282
E-Mail: dora.e.jackson@mail.sprint.com

Name: Chinetta Woods
Tel: +1 703 689 5865
E-mail: chinetta.n.woods@mail.sprint.com

Working days: Monday to Friday
Working hours: 8am - 5pm Eastern Standard Time

Link to world clock
Link to public holidays

Fault Reporting Contact
New Toll Free number installations only
Name: Dora Jackson
Tel: +1 703 689 8282
Fax: +1 703 689 8520
E-mail: dora.e.jackson@mail.sprint.com

Fault Reporting Contact
Trouble tickets regarding existing
Toll Free numbers (Post-installation)

Name: Business Service Assurance Center
Tel: +1 703 707 4850

Tel: +1 703 707 4851 (Collect)

A trouble ticket must be entered to ensure the issue is worked appropriately. After tickets have been entered via the Business Service Assurance Center, updates can be also received, regarding open trouble tickets, from individuals at any of Sprint's international switch locations.

New York, New York, International Gateway Switch : +1 212 238 6493
Fort Worth, Texas, International Gateway Switch : +1 817 850 6100
Stockton, California, International Gateway Switch : +1 209 937 5900  
 

Service Ordering Details
Accepted Order Formats (in order of preference):
1. Fax
2. E-mail with Word doc

HCD Carrier Contact Points

Service Agreements Contact
Name: Mike Veraska
Tel: +1 913 794 2333
Fax: +1 913 794 0214
E-mail: Mike.Veraska@mail.sprint.com
Product Management Contact
Name: Mike Veraska
Tel: +1 913 794 2333
Fax: +1 913 794 0214
E-mail: Mike.Veraska@mail.sprint.com
  Fault Reporting Contact
Name: Dora Jackson
Tel: +1 703 689 8282
Fax: +1 703 689 8520
E-mail: dora.e.jackson@mail.sprint.com

The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.

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