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| Last edited 23-11-07 | IFS (incl. HCD) | UIFN |
| Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes Yes Yes |
| Number
format - International Domestic |
0800 XXX XXXX and 0808 XXX XXXX (0800 89XXXX and 0800 96 XXXX pre July 97) 0800 XXX XXXX and 0808 XXX XXXX (0800 XXX XXX pre 1 July 97) |
IAC = 00 |
| Calls Are Free Or Chargeable | Free, hotels may surcharge | Free, hotels may surcharge |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Click for details Click for details Yes Yes Yes |
Click for details Click for details Not all Most, some bar access Exempt from BT residential call barring |
| CLI Provided on outbound calls | No | No |
| Coins/Tokens Required For Payphones | None for BT public payphones | None for BT public payphones |
| Telephone Include Alpha Characters | Yes, ITU E.161 option A. Some phones missing O, Q and Z | Yes, ITU E.161 option A. Some phones missing O, Q and Z |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No No target date. Only small percentage of renters pay- phones without DTMF Almost 100% |
No No target date. Only small percentage of renters pay- phones without DTMF Almost 100% |
| Geographic Restrictions | Jersey and Guernsey do not allow HCD calls | No access from the channel Islands |
| Islands/Territories Included in Dial Plan | England,
Scotland, Wales, Northern Ireland, Channel Islands, Isle of Man (Excludes Irish Republic) |
England,
Scotland, Wales, Northern Ireland, Isle of Man (Excludes Irish Republic) |
| Freephone Services Accessible Through Other Carriers Networks in Country | Yes, BT and C&W | Yes, BT and C&W |
| Full Country Coverage Provided by A Single Carrier | Yes | No, service must be provisioned by both BT and C&W |
| Simultaneous Call Limit And Default | No limit | No limit |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
Yes Yes Yes Yes Yes |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | Yes | Yes |
| Number For Callers To Report Trouble | Dial 100, operator assistance | Dial 100, operator assistance |
| Directory
Services - Available - Paper, on-line, operator - Charge |
No |
No |
| Service Provisioning Leadtime | 10 working days target* | 10 working days target* |
| Links: BT Homepage - Ofcom website (regulator) | ||
| Service
Agreements Contact Name: John Lavelle Tel: +44 20 7876 8992 Fax: +44 20 7876 8993 E-mail: john.mg.lavelle@bt.com |
Product
Management Contact Name: John Lavelle Tel: +44 20 7876 8992 Fax: +44 20 7876 8993 E-mail: john.mg.lavelle@bt.com Name: Joanie Purser |
| Service Ordering
Contact IFS Outbound from UK Ordering Name: Janet Pickthall Tel: +44 207 803 5952 Fax: +44 1332 822754 or +44 207 401 9391 or +44 207 401 8415 E-mail: international.freephone@bt.com UIFN Ordering and
UIFN Porting IFS Incoming to UK and IFS Porting Alternative IFS/UIFN Provision Fax Number: IFS/UIFN Service Provison and Porting Provision of Service/Repair
Escalation Manager |
Fault Reporting
Contact Name: Duty Officer Tel: +44 845 7 001 110 Fax: +44 1277 324 173 E-mail: none |
| Service
Agreements Contact Name: Ted Smith Tel: +44 207 876 8119 Mobile +44 78 8510 8436 Fax: +44 1332 577231 E-mail: ted.smith@bt.com |
Product
Management Contact Name: Ted Smith Tel: +44 207 876 8119 Mobile +44 78 8510 8436 Fax: +44 1332 577231 E-mail: ted.smith@bt.com |
| Fault Reporting
Contact Name: Duty Officer Tel: +44 845 7 001 110 Fax: +44 1277 324 173 E-mail: none |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
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