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| Last edited 13-11-07 | IFS (incl. HCD) | UIFN |
| Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes Yes |
| Number
format - International - Domestic |
800 XXX XXXX 1 800 XXX XXXX |
IAC = 001 |
| Calls Are Free Or Chargeable | Free | Free |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
- Yes, free, from Singtel payphones only - Click for details - Yes - Yes - Yes |
- Yes, local charge of SGD$0.10 - Click for details - Some may bar access - Some may bar access; some may charge a surcharge of SGD 2.50 - No |
| CLI Provided on outbound calls | No | No |
| Coins/Tokens Required For Payphones | None | None |
| Telephone Include Alpha Characters | Yes, ITU standard format | Yes, ITU standard format |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Now 100% |
No Now 100% |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | Singapore and all islands belonging to Singapore | Singapore and all islands belonging to Singapore |
| Freephone Services Accessible Through Other Carriers Networks in Country | Not yet | Not yet |
| Full Country Coverage Provided by A Single Carrier | Yes, Singtel | Yes, Singtel |
| Simultaneous Call Limit And Default | Default 255 | Default 255 |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No No Yes for outbound IFS N/A |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | No | No |
| Number For Callers To Report Trouble | 1608 (local toll free call) | 1608 (local toll free call) |
| Directory
Services - Available - Paper, on-line, operator - Charge |
No |
No |
| Service Provisioning Leadtime | 5 working days | 5 working days |
| Links: Singtel Homepage - Regulator Homepage | ||
| Service
Agreements Contact Name: Miss Jenny Lee Tel: +65 6838 3378 Fax: +65 6733 3351 E-Mail: jenleezz@singtel.com |
Product
Management Contact Name: Lee Ser Tat Tel: +65 6838 3753 FAX: +65 6735 5782 E- mail: stlee@singtel.com |
| Service Ordering
Contact Name: Ms G. Radha Tel: +65 6745 8649 Fax: +65 6745 7935 E-mail: g-intl800@singtel.com |
Fault Reporting
Contact Name: Duty Manager Tel: +65 6737 2129 Fax: +65 6532 5294 E-mail: g-t1ismc@singtel.com |
| Service
Agreements Contact Name: Miss Jenny Lee Tel: +65 6838 3378 FAX: +65 6733 3351 Email: jenleezz@singtel.com |
Product
Management Contact Name: Benjamin Yeo Tel: +65 6838 2557 FAX: +65 6735 5782 E-mail: benyeo@singtel.com |
| Fault Reporting
Contact Name: Duty Manager Tel: +65 6737 2129 Fax: +65 6532 5294 E-mail: g-t1ismc@singtel.com |
The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.
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