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| Last edited 21-04-08 | IFS (incl. HCD) | UIFN |
| Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes No Yes |
| Number format - International - Domestic - HCD |
1 800 1 XXX XXXX 1 800 10 XXX XXXX 1 800 1 888 XXXX 105 XXXX |
IAC = 00 |
| Calls Are Free Or Chargeable | Free from any PLDT Landline | Free from any PLDT Landline |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes, free Click for details Yes Yes Yes |
Yes, free Click for details Yes Yes No |
| Can domestic and international freephone numbers be accessed from abroad | No | N.a. |
| CLI Provided on outbound calls | Yes | Yes |
| Coins/Tokens Required For Payphones | None | None |
| Telephone Include Alpha Characters | Yes, ITU standard format | Yes, ITU standard format |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No |
Yes |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | All those covered by PLDT only | All those covered by PLDT only |
| Freephone Services Accessible ThroughOther Carriers Networks in Country | Smart only for Selected Foreign Carriers | Yes, Smart only for Selected Foreign Carriers |
| Full
Country Coverage Provided by A Single Carrier |
No | No |
| Simultaneous Call Limit And Default | Set to maximum | Set to maximum |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No No No No |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | Yes | Yes |
| Number For Callers To Report Trouble | 177, from PLDT
landlines E-mail: hd-177@pldt.com.ph |
177, from PLDT
landlines E-mail: hd-177@pldt.com.ph |
| Directory
Services - Available - Paper, on-line, operator - Charge for entry |
Yes Paper based, YP Yes |
Yes Paper based, YP Yes |
| Service Provisioning Leadtime | Max. 3 working days | Max. 3 working days |
| Links: PLDT Homepage | ||
IFS/HCD SERVICES IN TRANSIT |
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| Do you agree to use of transit for inbound IFS/HCD | Yes | |
| Do you agree to the use of transit for outbound IFS/HCD | Yes | |
| Are you willing to act as transit carrier for IFS/HCD | No | |
| Do you offer wholesale IFS | No | |
OTHER SERVICES |
||
| Do you provide | Yes/No |
Primary contact |
| International Shared Cost Service | No | N.a. |
| Internation Premium Rate Service | No | N.a. |
| Service
Agreements Contact Name: Ramon P. Obias Tel: +63 2 816 8298 Fax: +63 2 812 8208 E-mail: rpobias@pldt.com.ph |
Product
Management Contact Name: Gregorio L. Templo Tel: +63 2 813 1830 Mobile: +63 915 6083 Fax: +63 2 864 3242 E-mail: gltemplo@pldt.com.ph |
| Service
Ordering (outbound Philippines) Name: Annielita V. Panaligan Tel: +63 2 816 8971 Fax: +63 2 810 0844/810 9907 E-mail: avpanaligan@pldt.com.ph Service Ordering (inbound Philippines) Name: Donato M. Manansala Tel: +63 2 843 1121 Fax: +63 2 810 0844/810 9907 E-mail: dmmanansala@pldt.com.ph |
Fault
Reporting Contact Name: Manila ISMC or Makati ISMC Tel: +63 2 732 0515/732 0507 or +63 2 893 2278/810 9430 Fax: E-mail: manilaismc@pldt.com.ph or makatiismc@pldt.com.ph |
| Service
Ordering Details Accepted Order Formats (in order of preference): 1. E-mail 2. Fax Ordering team working days: Mondays to Fridays Ordering team working hours: 7am – 5pm (local time) Link to public holidays in Philippines |
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| Service Management Contacts Name: Donato M. Manansala or Annielita V. Panaligan Tel: +63 2 843 1121 or 816 8971 Fax: +63 2 810 0844 or 810 9907 E-mail: avpanaligan@pldt.com.ph or dmmanansala@pldt.com.ph Product Management Name: Romualdo B. Oronce Tel: +63 2 816 8498 Fax: +63 2 864 3465 E-mail: rboronce@pldt.com.ph |
Fault Reporting Contact Name: Manila ISMC or Makati ISMC Tel: +63 2 732 0515/732 0507 or +63 2 893 2278/810 9430 Fax: E-mail: manilaismc@pldt.com.ph or makatiismc@pldt.com.ph |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
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