International inbound Services Forum Fact Book
IFS and HCD
© International Inbound Services Forum

Panamá, Cable & Wireless Panamá

Last edited 14-06-05 IFS (incl. HCD) UIFN (incl UIFN/HCD)
Services offered
- International Freephone
- Domestic Freephone
- Home Country Direct

Yes
Yes
Yes

Yes
No
Yes
Number format
- International
- Domestic
- Home Country Direct

800 XXX XXXX
800 XXXX
800 XXXX

IAC = 00
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones, IFS
- Mobile phones
- PABX's
- Hotels
- International call barring
Yes, free
Click here for details
Yes
Yes
Yes
Yes, free
Click here for details
Yes
Yes
Yes
CLI Provided on outbound calls Yes Yes
Coins/Tokens Required For Payphones    
Telephone Include Alpha Characters No No
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

Yes
Now
100%

Yes
Now
100%
Geographic Restrictions None None
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through
Other Carriers Networks in Country
No No
Full Country Coverage Provided by A
Single
Carrier
Yes Yes
Simultaneous Call Limit And Default 1 1
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
No
No

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported No No
Number For Callers To Report Trouble See fault reporting below See fault reporting below
Directory Services
- Available
- Paper, on-line, operator
- Charge

No

No
Aging period for disconnected numbers One week N.a.
Service Provisioning Leadtime 2 days 1 month

Links: Cable & Wireless Panamá  - Regulator website

IFS - Carrier Contact Points

Service Agreements Contact
Name: Gustavo Lagrotta
Tel: +507 269 5113
Fax: +507 264 2436
E-mail: gustavo.lagrotta@cwpanama.com
Product Management Contact
Name: Gustavo Lagrotta
Tel: +507 269 5113
Fax: +507 264 2436
E-mail: gustavo.lagrotta@cwpanama.com
Service Ordering Contact
Name: Rodolfo Clarke
Tel: +507 882 2691
Fax: +507 264 2436
E-mail: rodolfo.clarke@cwpanama.com  
Fault Reporting Contact
Name: Rodolfo Clarke
Tel: +507 882 2691
Fax: +507 264 2436
E-mail: rodolfo.clarke@cwpanama.com  
Service Ordering Details
Accepted Order Formats (in order of preference):
1. Mail with Word doc
2. Fax

HCD - Carrier Contact Points

Service Agreements Contact
Name: Gustavo Lagrotta
Tel: +507 269 5113
Fax: +507 264 2436
E-mail: gustavo.lagrotta@cwpanama.com
Product Management Contact
Name: Gustavo Lagrotta
Tel: +507 269 5113
Fax: +507 264 2436
E-mail: gustavo.lagrotta@cwpanama.com
  Fault Reporting Contact
Name: Rodolfo Clarke
Tel: +507 882 2691
Fax: +507 264 2436
E-mail: rodolfo.clarke@cwpanama.com  

The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.

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