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| Last edited 22-01-08 | IFS | UIFN |
| Services
offered - International Freephone - Domestic Freephone - HCD Services |
Yes Yes Yes |
Yes No |
| Number format - International Freephone - Domestic Freephone - HCD |
0800 XXX XXX 0508 XXX XXX (see note 1) 0800 XXX XXX 0508 XXX XXX (see note 1) 0009XX, 00090XX, 0866 XXXXX (See note 1 below) |
IAC = 00 |
| Calls Are Free Or Chargeable, IFS | Free | Free |
| Calls Are Free Or Chargeable, HCD | Free | |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
IFS and
HCD See note 2 below Click for details Yes; some may bar access Yes; some may bar access Yes, for network based barring |
See note 2 below Click for details Yes; some may bar access Yes; some may bar access Yes, for network based barring |
| Can domestic and international freephone numbers be accessed from abroad | No | N.a. |
| CLI Provided on outbound calls | No (IFS and HCD) | No |
| Coins/Tokens Required For Payphones | No | No |
| Telephone Include Alpha Characters | Yes, standard ITU format, see Note 3 below | Yes, standard ITU format, see Note 3 below |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Now 100% |
No Now 100% |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | Chatham Islands | Chatham Islands |
| Freephone Services Accessible ThroughOther Carriers Networks in Country | Click for details | Click for details |
| Full Country Coverage Provided by A Single Carrier | Yes | Yes |
| Simultaneous Call Limit And Default | None | None |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
Yes Yes Yes Yes Yes (see note 5) |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | Yes | Yes |
| Number For Callers To Report Trouble | Business
customers call 125 Residential customers call 120 |
Business
customers call 125 Residential customers call 120 |
| Directory
Services - Available - Paper, on-line, operator - Charge |
Yes (See note 4 below) All Yes |
Yes (See note 4 below) All Yes |
| Aging period for disconnected numbers | 30 days | N.a. |
| Service Provisioning Leadtime | 5 days | 5 days |
| Links: Telecom New Zealand Homepage - Freephone Product Page - HCD Product Page - Regulator Homepage | ||
| Note 1: The HCD number ranges 0009XX and
00090XX are being replaced by 0866 XXXXX. New numbers will be issued as 0866 XXXXX and TNZ
will discuss with each carrier migration of existing numbers. Note 2: Access to IFS numbers (including UIFNs) and HCD numbers from payphones is barred by default (as from 1 April 2005). Access is available by bilateral agreement with each partner carrier and may require the use of the multiple-routing-number method. Note 3: Alphanumerics (or "vanity" numbers) are widely promoted in New Zealand. The standard ITU keypad is used. Your customers can safely advertise their ITFS numbers and UIFNs in New Zealand as alphanumerics. Note 4: Directory listings — Your customers with IFS numbers in New Zealand may arrange to have them listed in one or more of New Zealand’s 18 regional telephone directories. Once a number is listed, it will be available on Telecom New Zealand’s Directory Assistance service (reached by New Zealand callers dialling 018) and on Telecom New Zealand’s Internet White Pages (to be found at www.whitepages.co.nz), but the number will only be listed under whichever city or cities the customer choses to list the number under in the regional telephone directory. Charges for the listing vary depending on which regional directory is chosen and the size of the listing. Your customers will need to arrange this listing themselves directly with Telecom Directories Limited by telephoning +64 9 525 3430. Information about the charges is also available from this number. Note 5: Portability — TNZ has agreed with two other carriers to introduce a limited form of domestic toll-free portability. Toll-free numbers are still allocated to carriers in blocks of 10,000 numbers. However, the three carriers have agreed to make their allocated number ranges available to each other, enabling portability between the carriers party to the agreement. |
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IFS/HCD SERVICES IN TRANSIT |
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| Do you agree to use of transit for inbound IFS/HCD | Yes | |
| Do you agree to the use of transit for outbound IFS/HCD | Yes | |
| Are you willing to act as transit carrier for IFS/HCD | No | |
| Do you offer wholesale IFS | No | |
OTHER SERVICES |
||
| Do you provide | Yes/No |
Primary contact |
| International Shared Cost Service | No | N.a. |
| Internation Premium Rate Service | No | N.a. |
| Service
Agreements Contact Name: Mrs. Kathryn McCarrrison, Telecom New Zealand Tel: +64 4 498 5532 Fax: +64 4 499 5555 E-mail: Kathryn.mccarrison@tnzi.com |
Product
Management Contact Name: Mrs. Kathryn McCarrrison, Telecom New Zealand Tel: +64 4 498 5532 Fax: +64 4 499 5555 E-mail: Kathryn.mccarrison@tnzi.com |
| Service Ordering
Contact ITFS Provisioning Centre Name: John Samson Tel: +64 3 353 5078 Fax: +64 3 377 2369 E-mail: itfs@telecom.co.nz Service Ordering Escalation |
Fault
Reporting Contact
Fault Reporting Escalations
Second
escalation |
| Service Ordering
Details Accepted Order Formats (in order of preference): 1. Fax |
HCD - Carrier Contact Points
| Service
Agreements Contact Name: Mrs. Kathryn McCarrrison, Telecom New Zealand Tel: +64 4 498 5532 Fax: +64 4 499 5555 E-mail: Kathryn.mccarrison@tnzi.com |
Product
Management Contact Name: Mrs. Kathryn McCarrrison, Telecom New Zealand Tel: +64 4 498 5532 Fax: +64 4 499 5555 E-mail: Kathryn.mccarrison@tnzi.com |
|
Fault
Reporting Contact
Fault Reporting Escalations
Second
escalation |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
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