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| Last edited 20-09-07 | IFS (incl. HCD) | UIFN |
| Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes No |
| Number
format - International - Domestic |
800 1X XXX 800 YX XXX (Y=3-9) |
IAC = 00 |
| Percent of Telephones Accessible | 100% | 100% |
| Calls Are Free Or Chargeable | Free | Free |
| Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes, 10 NOK access fee Clik for details Yes; some may bar access Yes; some may bar access Yes |
Yes, 10 NOK access fee Clik for details Yes; some may bar access Yes; some may bar access No |
| CLI Provided on outbound calls | Yes partly - on a
high percentage of calls |
Yes partly |
| Coins/Tokens Required For Payphones | Yes, 10 NOK, not returned | Yes, 10 NOK, not returned |
| Telephone Include Alpha Characters | No | No |
| DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Now 100% |
No Now 100% |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | Svalbard, Jan Maien | Svalbard, Jan Maien |
| Freephone Services Accessible Through Other Carriers Networks in Country | Yes, if interconnect agreement has been signed | No |
| Full Country Coverage Provided by A Single Carrier | Yes, Telenor | Yes, Telenor (if problems dial 1531+UIFN, i.e. 1531 + 00800 XXXX XXXX) |
| Simultaneous Call Limit And Default | 30 | 30 |
| Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No Yes Yes No |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | Yes | Yes |
| Number For Callers To Report Trouble | 67 89 30 00 | 67 89 30 00 |
| Directory
Services - Available - Paper, on-line, operator - Charge |
Yes All 3 Yes |
Yes All 3 Yes |
| Aging period for disconnected numbers | 6 months | N.a. |
| Service Provisioning Leadtime | 2 weeks | 3 weeks |
| Links: Telenor Homepage - Regulator Homepage | ||
| Service
Agreements Contact Name: Per Wien Tel: +47 Tel: +47 911 36 900 (mobile) Fax: +47 910 22 241 E-mail: per.wien@telenor.com |
Product
Management Contact Name: Per Wien Tel: +47 Tel: +47 911 36 900 (mobile) Fax: +47 910 22 241 E-mail: per.wien@telenor.com |
| Service Ordering
Contact Name: Magnhild Bergh Tel: +47 800 88 126 Fax: +47 850 28 850 E-mail: freephone@telenor.com |
Fault
Reporting Contact Name: Customer Service Center Tel: +47 815 00 166 or Tel: +47 22 22 90 80 E-mail: telenor.csc@telenor.com |
| Service Ordering
Details Accepted Order Formats (in order of preference): 1. Mail with Word doc 2. Fax |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
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