International inbound Services Forum Fact Book
IFS
International Inbound Services Forum

Japan, NTT Communications

Last edited 13-11-07 IFS UIFN
Services offered
- International
- Domestic

Yes
Yes

Yes
No
Number format
- International
- Domestic

0034 800 XX XXXX
0120 XXX XXX

IAC = 010 from NTT pre-selected phones
IAC = 0033 010 All of fixed phones and mobile/payphones
IAC = 0033 invalid
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones


- Mobile phones
- PABX's
- Hotels
- International call barring

Yes, but limited to Green
and Grey Int'l & Domestic,
and silver IC Card Payphones
Yes
Yes
Yes; some hotels may bar
-

No


Yes
Yes
Yes; some hotels may bar
-
Coins/Tokens Required For Payphones 100 yen coin or pre-paid card required, returned after the call No access
Telephone Include Alpha Characters No No
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

No
-
100%

No
-
100%
Geographic Restrictions None None
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through Other Carriers Networks in Country Yes, from telephones of NTT East and NTT West, and most other mobile and local carriers (long distance and international carrier's direct access is excluded) Yes, from telephones of NTT East and NTT West, and most other mobile and local carriers (long distance and international carrier's direct access is excluded)
Full Country Coverage Provided by A Single Carrier Yes: NTT Communications, KDDI, C&W IDC, JT Yes: NTT Communications, KDDI, C&W IDC, JT
Simultaneous Call Limit And Default No limit No limit
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

N.a.
N.a.
Yes
Yes

No


All UIFN's portable as required by ITU-T rec. E.169
Number For Callers To Report Trouble 0120-54-0033 (Customer Service Center) 0120-54-0033 (Customer Service Center)
Directory Services
- Available
- Paper, on-line, operator
- Charge

No


No

Service Provisioning Leadtime 6 business days 6 business days

Carrier Contact Points

Service Agreements Contact
Name: Mr. Keisuke Sugiyama
Tel: +81 3 6700 6451
Fax: +81 3 3539 4144
E-mail: k.sugiyama@ntt.com
Product Management Contact
Name: Mr. Keisuke Sugiyama
Tel: +81 3 6700 6451
Fax: +81 3 3539 4144
E-mail: k.sugiyama@ntt.com
Service Ordering Contact
Name: Ms. Noriko Tsutada
Tel: +81 3 6743 8388
Fax: +81 3 6743 8377
E-mail: sai-fuka@0033ntt.com 
Fault Reporting Contact
Name: Network Operation Center
Tel: +81 3 3270 6715
Fax: +81 3 3510 1873
E-mail: 

The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.

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