International inbound Services Forum Fact Book
IFS and HCD
International Inbound Services Forum

Japan, Softbank Telecom (ex Japan Telecom)

Last edited 05-03-07 IFS + HCD UIFN
Services offered
- International
- Domestic
- Home Country Direct

Yes
Yes
Yes

Yes
No
Number format
- International
- Domestic


- Home Country Direct

0044 XX XX XXXX
0088 XX XXXX
0800 XXX XXXX
0120 XXX XXX
0044 XX XX XXXX

IAC = 010 800 from Softbank (ex Japan Telecom) pre-selected phones
IAC = 0041 010 800 from all fixed phones
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones


- Mobile phones
- PABX's
- Hotels
- International call barring

Yes, free, green and grey digital payphones and IC card phones
Click for details
Yes
Yes, some hotels may block
Yes

Yes, free, green and grey digital payphones and IC card phones
Click for details
Yes
Yes, some hotels may block
No
CLI Provided on outbound calls No No
Coins/Tokens Required For Payphones 10 yen/100 yen coins or prepaid card, returned after the call
Cards can be bought at vending machines, usually next to payphones, convenience stores, kiosk etc.
10 yen/100 yen coins or prepaid card, returned after the call
Cards can be bought at vending machines, usually next to payphones, convenience stores, kiosk etc.
Telephone Include Alpha Characters No No
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

No
-
100%

No
-
100%
Geographic Restrictions None None
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through Other Carriers Networks in Country Yes, click for details Yes, click for details
Full Country Coverage Provided by A Single Carrier Yes: Softbank Telecom, KDDI, NTT-C Yes: Softbank Telecom, KDDI, NTT-C
Simultaneous Call Limit And Default No limit, no default No limit, no default
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
No
Yes

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported Yes Yes
Number For Callers To Report Trouble    
Directory Services
- Available
- Paper, on-line, operator
- Charge

No

No
Service Provisioning Leadtime 5 working days 5 working days

Links: Softbank Telecom (ex JT)  Homepage - Regulator Homepage

IFS - Carrier Contact Points

Service Agreements Contact
Name: Ms. Tomomi Yasuda
Tel: +81 80 3490 8227
Fax: +81 3 3572 5540
E-mail: tomomi.yasuda@tm.softbank.co.jp 
Product Management Contact
Name: Ms. Tomomi Yasuda
Tel: +81 80 3490 8227
Fax: +81 3 3572 5540
E-mail: tomomi.yasuda@tm.softbank.co.jp 
Service Ordering Contact
Name: ITFS/UIFN Provisioning Team (ex Japan Telecom)
Tel: +81 3 6688 7419
Fax: +81 3 6688 7474
E-mail: itfcivpn_order@tm.softbank.co.jp
Fault Reporting Contact
Name: ISMC
Tel: + 81 3 3570 7500
Fax: +81 3 3570 7555
E-mail: vog@tm.softbank.co.jp
Service Ordering Details
Order for ex Japan Telecom only
Accepted Order Formats (in order of preference):
1. Mail with Word doc
2. Fax

HCD - Carrier Contact Points

Service Agreements Contact
Name: Ms. Tomomi Yasuda
Tel: +81 80 3490 8227
Fax: +81 3 3572 5540
E-mail: tomomi.yasuda@tm.softbank.co.jp 
Product Management Contact
Name: Ms. Tomomi Yasuda
Tel: +81 80 3490 8227
Fax: +81 3 3572 5540
E-mail: tomomi.yasuda@tm.softbank.co.jp 
  Fault Reporting Contact
Name: ISMC
Tel: + 81 3 3570 7500
Fax: +81 3 3570 7555
E-mail: vog@tm.softbank.co.jp

The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.

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