International inbound Services Forum Fact Book
IFS and HCD
International Inbound Services Forum

Indonesia, PT Indosat

Last edited 26-03-08 IFS UIFN
Services offered
- International
- Domestic

Yes
No

Yes
Yes
Number format
- International
- Domestic

001 803 CC CC XXXX
N.a.

IAC = 001
IAC = 001
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring
No
Click here for details
Yes
Yes
Yes

Click here for details
Yes
Yes
Yes
CLI Provided on outbound calls No No
Coins/Tokens Required For Payphones N.a. N.a.
Telephone Include Alpha Characters Yes, standard ITU format Yes, standard ITU format
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

Yes
No date
75%

Yes
No date
75%
Geographic Restrictions None, but access requires IDD facility None, but access requires IDD facility
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through Other Carriers Networks in Country Yes, click here for details Yes, click here for details
Full Country Coverage Provided by A Single Carrier Yes, Indosat and Satelindo No, Indosat and Satelindo
Simultaneous Call Limit And Default No limit, no default No limit, no default
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
No
No

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported N.a Yes
Number For Callers To Report Trouble 102 or 0800 1821 120 102 or 0800 1821 120
Directory Services
- Available
- Paper, on-line, operator
- Charge

Yes

No

Yes

No
Service Provisioning Leadtime Normally 2 weeks Normally 4-6 weeks

Links: Indosat Homepage - Regulator Homepage

Carrier Contact Points

Service Agreements Contact
Name: Mrs. Anna Pudjiwati
Tel: +62 21 3000 8310
Fax: +62 21 384 8107
E-mail: anna.pudjiwati@indosat.com
Product Management Contact
Name: Mrs. Anna Pudjiwati
Tel: +62 21 3000 8310
Fax: +62 21 384 8107
E-mail: anna.pudjiwati@indosat.com
Service Ordering Contact
Name: Mrs. Ida Indrawati
Tel: +62 21 3000 8311
Fax: +62 21 384 8107
E-mail: ida.indrawati@indosat.com
Fault Reporting Contact
Name: Wartono
Vice President
Tel: + 62 21 386 9360
Fax: +62 21 3000 1010
E-mail: wartono@indosat.com

The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.

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