Last edited 08-01-07 | IFS (incl. HCD) | UIFN |
Services
offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes (excluding Monaco) Yes (excluding Monaco) |
Number format - International - Domestic - Home Country Direct |
0800 9X XX XX 0800 XX XX XX 0800 99 XX XX |
IAC = 00 IAC = 00 |
Calls Are Free Or Chargeable | Free | Free |
Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes Click for details Yes, depending on company Yes, calls may be charged Yes |
Yes Click for details Yes, depending on company Yes, calls may be charged Yes |
Can domestic and international freephone numbers be accessed from abroad | Domestic: Yes,
unless customer specifies the contrary International: No |
N.a. |
CLI Provided on outbound calls | Yes, unless CLIR is sent | Yes, unless CLIR is sent |
Coins/Tokens Required For Payphones | None | Yes, coins returned. No units deducted from cards. |
Cards can be bought at | Tobacconists, tube stations, newspaper sellers and train stations | |
Telephone Include Alpha Characters | Yes | Yes |
DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No 100% now 100% |
No 100 now 100% |
Geographic Restrictions | France mainland only | France mainland only |
Islands/Territories Included in Dial Plan | Corsica | Corsica |
Freephone Services Accessible Through Other Carriers Networks in Country | Yes | Yes |
Full Country Coverage Provided by A Single Carrier | Yes | Yes |
Simultaneous Call Limit And Default | Maximum 99, default 10 | Maximum 99, default 10 |
Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No Yes Yes No |
All UIFN's portable as required by ITU-T rec. E.169 |
Single SOF portability supported | Yes | Yes |
Number For Callers To Report Trouble | 1013 | 1013 |
Directory
Services - Available - Paper, on-line, operator - Charge |
No |
No |
Aging period for disconnected numbers | 6 months | N.a. |
Service Provisioning Leadtime | 5 days | 5 days |
Links: France Telecom Homepage - IFS Product Information - HCD Product Homepage - Regulator Homepage |
IFS/HCD SERVICES IN TRANSIT |
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Do you agree to use of transit for inbound IFS/HCD | Yes | |
Do you agree to the use of transit for outbound IFS/HCD | Yes | |
Are you willing to act as transit carrier for IFS/HCD | Yes, for IFS contact Olivier Cambe (details below) and for HCD contact Veronique Mardegan (details below) | |
Do you offer wholesale IFS | No | |
OTHER SERVICES |
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Do you provide | Yes/No |
Primary contact |
International Shared Cost Service | No | N.a. |
Internation Premium Rate Service | No | N.a. |
Service
Agreements and PM Contact Name: Mr. Olivier Cambe Tel: +33 1 5666 4249 Fax: +33 1 5666 4255 E-mail: olivier.cambe@orange-ftgroup.com |
Product
Management Contact (Domestic Market) Name: Maryline Bourasseau Tel: +33 1 5666 1263 Fax: +33 1 5666 0517 E-mail: maryline.bourasseau@orange-ftgroup.com |
Service
Ordering Contact + Testing Name: IFS/UIFN Provisioning Team Tel: +33 1 5709 9485 Fax: +33 1 5815 5885 or +800 3838 3838 E-mail: free.phone@orange-ftgroup.com Working days: Monday to Friday 1st Escalation Contact 2nd Escalation Contact |
Fault
Reporting Contact Name: Carrier Services Helpdesk Tel: +800 2023 2023 or +33 1 58 96 61 90 Fax: +33 1 48 97 92 35 E-mail: cscld.voice@orange-ftgroup.com |
Service Ordering
Details Accepted Order Formats (in order of preference): 1. Mail with Word doc. 2. Fax |
HCD - Carrier Contact Points
Service
Agreements Contact and International PM Name: Ms. Carole Chane-Sam Tel: +33 1 5666 4250 Fax: +33 1 5666 4255 E-mail: carole.chanesam@orange-ftgroup.com |
Product
Management Contact (Carrier Market) Name: Véronique Mardegan Tel: +33 1 5666 4281 Fax: +33 1 5666 4255 E-mail: veronique.mardegan@orange-ftgroup.com |
Service
Ordering Contact + Testing Name: Maïté Barba (IIS Program Manager) Tel: +33 1 5709 9565 Fax: +33 1 5815 5885 E-mail: maite.barba@orange-ftgroup.com 2nd Escalation Contact |
Fault
Reporting Contact Name: Carrier Services Helpdesk Tel: +800 2023 2023 or +33 1 58 96 61 90 Fax: +33 1 48 97 92 35 E-mail: cscld.voice@orange-ftgroup.com |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.