International inbound Services Forum Fact Book
IFS and HCD
© International Inbound Services Forum

Finland, TeliaSonera Finland

Last edited 08-01-07 IFS (incl. HCD) UIFN
Services offered
- International
- Domestic
- Home Country Direct

Yes
Yes
Yes

Yes
Yes
Number format
- International
- Domestic
- Home Country Direct

0800 1XXXXX
0800 1XXXXX
0800 1XXXXX

IAC = 990
IAC = 990
Percent of Telephones Accessible 100% 95%
Calls Are Free Or Chargeable Free Free, except for mobile callers, who pay airtime. Local call applies if call originates on on other carriers network.
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring

Yes
Click here for details
Yes
Yes, most hotels
Yes

No
Click here for details
Yes
Yes, most hotels
No
Coins/Tokens Required For Payphones Yes Not available
Telephone Include Alpha Characters Yes, variable formats Yes, variable formats
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

No
Now, except rotary phones
100%

No
Now, except rotary phones
100%
Geographic Restrictions None None
Islands/Territories Included in Dial Plan Aaland (Ahvenanmaa) Aaland (Ahvenanmaa)
Freephone Services Accessible ThroughOther Carriers Networks in Country Yes Yes
Full Country Coverage Provided by A Single Carrier Yes Yes
Simultaneous Call Limit And Default No limit No limit
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

Yes
Yes
Yes
Yes

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported Yes Yes
Number For Callers To Report Trouble 08001 55555 08001 55555
Directory Services
- Available
- Paper, on-line, operator
- Charge

Yes
Operator, call 118
Yes

No

Service Provisioning Leadtime 5 working days 5 working days

IFS - Carrier Contact Points

Service Agreements Contact
Name: Helena Keränen
Tel: +358 2040 26984
E-mail:
helena.keranen@teliasonera.com
Product Management Contact
Name: Helena Keränen
Tel: +358 2040 26984

E-mail:
helena.keranen@teliasonera.com
Service Ordering Contact
Name: IFS/UIFN Provisioning Team
Tel: +358 2040 66860
E-mail: specialvoice@sonera.com 
Fault Reporting Contact
Name: INOC Network Operations, 24H
Tel: +358 8001 74344
E-mail:
occ@sonera.com

HCD - Carrier Contact Points

Service Agreements Contact
Name: Helena Keränen
Tel: +358 2040 26984
E-mail:
helena.keranen@teliasonera.com
Product Management Contact
Name: Helena Keränen
Tel: +358 2040 26984
E-mail:
helena.keranen@teliasonera.com
  Fault Reporting Contact
Name: INOC Network Operations, 24H
Tel: +358 8001 74344
E-mail:
occ@sonera.com

The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.

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