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| Last edited 23-04-07 | IFS (incl. HCD) | UIFN |
| Services offered - International - Domestic - Home Country Direct |
Yes Yes Yes |
Yes Yes |
| Number
format - International - Domestic - Home Country Direct |
900 9YXXXX (Y=3 to 9) 900 YXX XXX (Y=1 to 7) 900 9YXXXX (Y=3 to 9) |
IAC = 00 |
| Calls Are Free Or Chargeable | Free | Free |
| Numbers Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes (only Telefónica payphones) Click for details Yes Yes, some may charge Yes |
Yes (only Telefónica payphones) Click for details Yes Yes, some may charge Yes |
| CLI Provided on outbound calls | Yes | Yes |
| Coins/Tokens Required For Payphones | No cards/coins required in Telefónica payphone | No cards/coins required in Telefónica payphone |
| Telephone Include Alpha Characters | Generally no, except for newer models | Generally no, except for newer models |
| DTMF Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Now 100 % |
No Now 100 % |
| Geographic Restrictions | None | None |
| Islands/Territories Included in Dial Plan | Balearic and Canary Islands, Ceuta and Melilla in Northern Africa | Balearic and Canary Islands, Ceuta and Melilla in Northern Africa |
| Freephone Services Accessible Through Other Carriers Networks in Country | Yes, depending on particular interconnect agreement with each carrier | Yes, depending on particular interconnect agreement with each carrier |
| Full Country Coverage Provided by A Single Carrier | Yes, Telefónica | Yes, Telefónica |
| Simultaneous Call Limit And Default | No limit | No limit |
| Number Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
No No Yes Yes Yes |
All UIFN's portable as required by ITU-T rec. E.169 |
| Single SOF portability supported | Yes | Yes |
| Number For Callers To Report Trouble | 900 111 002 / 900 112 002 | 900 111 002 / 900 112 002 |
| Directory Services - Available - Paper, on-line, operator - Charge |
Yes Operator assisted (call 11825) Yes |
Yes Operator assisted (call 11825) Yes |
| Service Provisioning Leadtime | 3 working days | 3 working days |
| Links: Telefónica Homepage - Telefónica Online - Regulator Homepage | ||
| Service Agreements Contact Name: Miguel Ángel Torres Alcobendas Tel: +34 91 584 9597 Fax: +34 91 584 9512 E-mail: miguelangel.torresalcobendas@telefonica.es |
Product Management
Contact Inbound IFS/UIFN Services Name: Lorenzo Esteban Lázaro Tel: +34 91 482 14 92 Fax: +34 91 482 75 93 (e-mail preferred) E-mail: lorenzo.estebanlazaro@telefonica.es Outbound IFS/UIFN
Services |
| Service Ordering Contact Name: Victor Robledo Ramos Tel: +34914825542/5574/5781 Fax: +34 91 4826118 (e-mail preferred) E-mail: 900internacional@telefonica.es (IFN) E-mail: 800mundial@telefonica.es (UIFN) |
Fault Reporting Contact Name: Leopoldo Felipe Vazquez Tel: +34 91 657 9982 Fax: +34 91 661 7711 (Telephone contact preferred) E-mail: icsc@telefonica.es (Telephone contact preferred) |
| Service Agreements Contact Name: Miguel Ángel Torres Alcobendas Tel: +34 91 584 9597 Fax: +34 91 584 9512 E-mail: miguelangel.torresalcobendas@telefonica.es |
Product Management
Contact Name: Marco Eusebio Ramos Medina Tel: +34 91 584 9025 Fax: +34 E-mail: marcoeusebio.ramosmedina@telefonica.es |
| Fault Reporting Contact Name: Leopoldo Felipe Vazquez Tel: +34 91 657 9982 Fax: +34 91 661 7711 (Telephone contact preferred) E-mail: icsc@telefonica.es (Telephone contact preferred) |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.
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