International inbound Services Forum Fact Book
IFS and HCD
International Inbound Services Forum

Denmark, TDC

Last edited 08-10-07 IFS (incl. HCD) UIFN (incl UIFN/HCD)
Services offered
- International Freephone
- Domestic Freephone
- Home Country Direct

Yes
Yes
Yes

Yes
Yes
Yes
Number format
- International
- Domestic

80 88 XX XX
80 XX XX XX

IAC = 00
IAC = 00
Calls Are Free Or Chargeable Free
- hotels may surcharge
Free
- hotels may surcharge
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring
See note 1)
Click here for details
Yes
Yes
Yes
See note 1)
Click here for details
Yes
Yes
Yes
Can domestic and international freephone numbers be accessed from abroad Yes, foreign access is not barred by TDC N.a.
CLI Provided on outbound calls No No
Coins/Tokens Required For Payphones None None
Telephone Include Alpha Characters Generally no, if available ITU standard format Generally no, if available ITU standard format
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

No
Now
100%

No
Now
100%
Geographic Restrictions None (Note that the Faroe Islands and Greenland are not part of the Danish Numbering Plan, cf. below) None (Note that the Faroe Islands and Greenland are not part of the Danish Numbering Plan, cf. below)
Islands/Territories Included in Dial Plan The Faroe Islands and Greenland are not part of the Danish Numbering Plan, and IFS from Denmark does not include access from the Faroe Islands nor Greenland The Faroe Islands and Greenland are not part of the Danish Numbering Plan, and UIFN from Denmark does not include access from the Faroe Islands nor Greenland
Freephone Services Accessible Through
Other Carriers Networks in Country
Yes, click here for details Yes, click here for details
Full Country Coverage Provided by A
Single
Carrier
Yes Yes
Simultaneous Call Limit And Default No limit, no default setting No limit, no default setting
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
Yes
Yes

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported Yes Yes
Number For Callers To Report Trouble 80 80 80 67 80 80 80 67
Directory Services
- Available
- Paper, on-line, operator
- Charge

No

No
Aging period for disconnected numbers 6 months N.a.
Service Provisioning Leadtime 5 working days 5 working days
Note 1:  IFS access is by default barred. By bilateral agreement individual IFS numbers can be opened for payphone (and mobile) access, provided that the destination carrier can accept the use of additional routing numbers and special accounting arrangements for payphone originated traffic. Access will only include TDC public payphones.

Links: TDC Homepage - Wholesale IFS - National Telecom Agency (regulator)

Additional information

IFS/HCD SERVICES IN TRANSIT

Do you agree to use of transit for inbound IFS/HCD Yes
Do you agree to the use of transit for outbound IFS/HCD Yes
Are you willing to act as transit carrier for IFS/HCD No
Do you offer wholesale IFS Yes, TDC Wholesale IFS

OTHER SERVICES

Do you provide

Yes/No

Primary contact
International Shared Cost Service Yes Preben A. Larsen (see details below)
Internation Premium Rate Service No N.a.

IFS - Carrier Contact Points

Service Agreements Contact & International PM
Name: Mr Preben A. Larsen
Tel: +45 66 64 15 59
Fax: +45 70 22 00 22
E-mail: prala@tdc.dk
Product Management Contact (Domestic Market)
Name: Mr Lene Riis
Tel: +45 66 69 07 51
Fax: +45 38 33 01 47
E-mail: leri@tdc.dk  
Service Ordering Contact
Inbound and all outbound

Name: WP-Solutions
Tel: +45 66 69 20 20

Fax: +45 70 10 19 20
E-mail: tdkncnu@tdc.dk

Inbound to Denmark only
Name: IN Support
Tel: +45 66 67 22 95
Fax: +45 80 30 88 22
E-mail: insupport@tdc.dk 

Working days: Monday to Friday
Working hours: 0800-1500

Link to world clock
Link to public holidays

Fault Reporting Contact
Name: Carrier Services Helpdesk
Tel: + 45 70 27 01 40
Fax: +45 70 27 01 45
E-mail:

Request for test calls
Name: ISCC Copenhagen
Tel: + 45 38 15 12 60
Fax: +45 38 33 40 95
E-mail: Int-switch@tdc.dk
Remote testing of IFS numbers can be performed by dialling +45 in front of the number in question.

HCD - Carrier Contact Points

Service Agreements Contact & International PM
Name: Mr Preben A. Larsen
Tel: +45 66 64 15 59
Fax: +45 70 22 00 22
E-mail: prala@tdc.dk
Product Management Contact
None: Inbound HCD service was discontinued on 1 July 2007
Request for test calls
Name: ISCC Copenhagen
Tel: + 45 38 15 12 60
Fax: +45 38 33 40 95
E-mail: Int-switch@tdc.dk
Remote testing of HCD numbers can be performed by dialling +45 in front of the number in question.
Fault Reporting Contact
Name: Carrier Services Helpdesk
Tel: + 45 70 27 01 40
Fax: +45 70 27 01 45
E-mail:

The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.

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