International inbound Services Forum Fact Book
IFS and HCD
International Inbound Services Forum

Germany, Deutsche Telekom

Last edited 16-08-07 IFS (incl. HCD) UIFN (incl. HCD
Services offered
- International
- Domestic
- Home Country Direct

Yes
Yes
Yes

Yes
Yes
Yes
Number format
- International
- Domestic

0800 XXX XXXX
0800 XXX XXXX

IAC = 00
IAC = 00
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring

Yes, free of charge*
Click for details
Yes, some may bar
Yes, some may bar
Yes

Yes, free of charge*
Click for details
Yes, some may bar
Yes, some may bar
No
Can domestic and international freephone numbers be accessed from abroad No N.a.
CLI Provided on outbound calls Yes, if not restricted by caller Yes, if not restricted by caller
Coins/Tokens Required For Payphones No coins/cards required from T-Com payphones No coins/cards required from T-Com payphones
Telephone Include Alpha Characters Yes, but only new models. Standard ITU format. Yes, but only new models. Standard ITU format.
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

No
Not yet planned
100%

No
Not yet planned
100%
Geographic Restrictions None None
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through Other Carriers Networks in Country    
Full Country Coverage Provided by A Single Carrier Yes, T-Com Yes, T-Com
Simultaneous Call Limit And Default No limit No limit
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

Yes
Yes
Yes
Yes

Yes


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported Yes Yes
Number For Callers To Report Trouble 0800 330 2000 0800 330 2000
Directory Services
- Available
- Paper, on-line, operator
- Charge

Yes
All 3 options available
No, for standard entry. Additional or styled entries are sold seperately

Yes
All 3 options available
No, for standard entry. Additional or styled entries are sold seperately
Aging period for disconnected numbers 6 months N.a.
Service Provisioning Leadtime 5 working days 5 working days
* Access from mobile networks and payphones is barred by default. By bilateral agreement individual IFS/UIFS/HCD numbers can be opened for payphone (and/or mobile) access, provided that the destination carrier can accept the use of additional routing numbers and/or special accounting arrangements for mobile originated/payphone originated traffic.

Links: Deutsche Telekom - Product Information IFS - Product information UIFNProduct Information T-Card - Germany Direct - German Regulator

Additional information

IFS/HCD SERVICES IN TRANSIT

Do you agree to use of transit for inbound IFS/HCD No
Do you agree to the use of transit for outbound IFS/HCD Yes
Are you willing to act as transit carrier for IFS/HCD No
Do you offer wholesale IFS Yes, contact person:
Name: Andras Levak
Telephone: +36 (1) 430 31-75
Fax: +36 (1) 240 59 01
Email: Andras.Levak@telekom.de

OTHER SERVICES

Do you provide

Yes/No

Primary contact
International Shared Cost Service No N.a.
Internation Premium Rate Service No N.a.

IFS - Carrier Contact Points

Service Agreements Contact
Name: Gerhard Krohn
Tel: +49 228 181 555 80
Fax: +49 2151 3362 0167
E-mail:
gerhard.krohn@telekom.de
Product Management Contact
Name: Wilhelm Koch
Tel: +49 228 181 55488
Fax: +49
2151 3660 6374
E-mail:
wilhelm.koch01@telekom.de
Service Ordering Contact
Name: Service Center Intelligent Networks
Tel: +49 1802 700 900
Fax: +49 1802 700 800
E-mail:
soc-secein.neustadt@telekom.de

Working days: Monday to Friday
Working hours: Monday - Friday 0800-1630

Link to world clock

Fault Reporting Contact
Name: Service Center Intelligent Networks
Tel: +49 1802 130 180
Fax: +49 1802 130 189
E-mail:
secein@telekom.de

Fault reporting working days: Mo – Fr
Fault reporting working hours: 08:00 – 20:00

Service Ordering Details
Accepted Order Formats (in order of preference):
1. Fax
2. Mail with Word doc
Pre-Service Testing Coordinator
Name: Rainer Busch
Tel: +49 6321 45 4634
Fax: +49 6321 45 4613
E-mail:
rainer.busch@telekom.de

HCD - Carrier Contact Points

Service Agreements Contact
Name: Heike Schackmann
Tel:
+49 651 2708 1330
Fax: +49 521 9210 3811
E-mail: Heike.Schackmann@telekom.de
Product Management Contact
Name: Heike Schackmann
Tel:
+49 651 2708 1330
Fax: +49 521 9210 3811
E-mail: Heike.Schackmann@telekom.de
  Fault Reporting Contact
Name: Service Center Intelligent Networks
Tel: +49 1802 130 180
Fax: +49 1802 130 189
E-mail:
secein@telekom.de

The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.

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