International inbound Services Forum Fact Book
IFS and HCD
© International Inbound Services Forum

Costa Rica, I.C.E.

Last edited 29-03-05 IFS (incl. HCD) UIFN
Services offered
- International
- Domestic

Yes
Yes

Yes
Yes
Number format
- International
- Domestic

0800 0XX XXXX
1-800 XXX XXXX

IAC = 00
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring

Yes
Click for details
Yes
Yes, depends on hotel
Yes

Yes
Click for details
Yes
Yes, depends on hotel
Yes
CLI Provided on outbound calls Yes Yes
Coins/Tokens Required For Payphones None None
Telephone Include Alpha Characters No No
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF


Geographic Restrictions None None
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through
Other Carriers Networks in Country
Yes Yes
Full Country Coverage Provided by A Single Carrier Yes (ICE) Yes (ICE)
Simultaneous Call Limit And Default 1 1
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
No
No

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported No No
Number For Callers To Report Trouble International Free Service Manager (506 234 6913) International Free Service Manager (506 234 6913)
Directory Services
- Available
- Paper, on-line, operator
- Charge

Yes
Paper based and operator
No

Yes
Paper based and operator
No
Aging period for disconnected numbers Varies on case by case basis N.a.
Service Provisioning Leadtime 2 days 1 month

IFS - Carrier Contact Points

Service Agreements Contact & International PM
Name: Guiselle Murillo
Tel: +506 225 8323
Fax: +506 253 4545
E-mail: gmurilloc@icetel.ice.go.cr
Product Management Contact
Name: Flor María Jiménez
Tel: +506 224 7366
Fax: +506 281 2248
E-mail: FJimenez@ice.go.cr
Service Ordering Contact
Name: Ricardo Morales
Tel: +506 234 6913
Fax: +506 225 1444
E-mail: rmorales@ice.go.cr
Fault Reporting Contact
Name: Ricardo Morales
Tel: +506 234 6913
Fax: +506 225 1444
E-mail: rmorales@ice.go.cr
Service Ordering Details
Accepted Order Formats (in order of preference):
1. Fax
2.  Mail

HCD - Carrier Contact Points

Service Agreements Contact & International PM
Name: Guiselle Murillo
Tel: +506 225 8323
Fax: +506 253 4545
E-mail: gmurilloc@icetel.ice.go.cr
Product Management Contact
Name: Flor María Jiménez
Tel: +506 224 7366
Fax: +506 281 2248
E-mail: FJimenez@ice.go.cr
  Fault Reporting Contact
Name: Ricardo Morales
Tel: +506 234 6913
Fax: +506 225 1444
E-mail: rmorales@ice.go.cr

The information shown above was provided by representatives of the carrier shown. The International Toll Free Forum does not warrant the accuracy of the information and assumes no liability for errors.

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