International inbound Services Forum Fact Book
IFS and HCD
International Inbound Services Forum

Colombia, Orbitel

Last edited 15-06-05 IFS (incl. HCD) UIFN
Services offered
- International
- Domestic
- Home Country Direct

Yes
Yes
Yes

Yes
No
No
Number format
- International


- Domestic

01 800 X YYYYYY (X=carrier code)
01 800 0X YYYYY (X=carrier code)

00X (X= carrier code)
Calls Are Free Or Chargeable Free Free
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring

Yes, free

Yes, free (incl. roamers)
Some
Some
-
 
Can domestic and international freephone numbers be accessed from abroad No N.a.
CLI Provided on outbound calls No No
Coins/Tokens Required For Payphones None None
Telephone Include Alpha Characters Yes,  ITU standard format Yes,  ITU standard format
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

Yes
-
-

Yes
-
-
Geographic Restrictions None  
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through Other Carriers Networks in Country Yes  
Full Country Coverage Provided by A Single Carrier Yes, Orbitel, Colombia Telecomunicaciones, ETB Yes, Orbitel, Colombia Telecomunicaciones, ETB
Simultaneous Call Limit And Default - -
Number Portability
- international between carriers
- international between countries
- domestic to international
- international to domestic

- domestic or international between carriers within country

No
No
No
No

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported No No
Number For Callers To Report Trouble Providing Carrier operator Providing Carrier operator
Directory Services
- Available
- Paper, on-line, operator
- Charge

No
-
-

No
-
-
Aging period for disconnected numbers Not established  
Service Provisioning Leadtime 2 days 5 days

Links: Orbitel Homepage - Regulator CRT

Additional information

IFS/HCD SERVICES IN TRANSIT

Do you agree to use of transit for inbound IFS/HCD Yes
Do you agree to the use of transit for outbound IFS/HCD Yes
Are you willing to act as transit carrier for IFS/HCD Yes, contact Luisa Santamaria (details below)
Do you offer wholesale IFS Yes, contact Luisa Santamaria (details below)

OTHER SERVICES

Do you provide

Yes/No

Primary contact
International Shared Cost Service No N.a.
Internation Premium Rate Service No N.a.

IFS - Carrier Contact Points

Service Agreements
Name: Luisa Santamaria
Tel: +57 (1) 658 6395

Mobile: +57 (310) 255 7861
Fax: +57 (4) 312 3013 ext. 1685
E-mail: lfsantamaria@orbitel.com.co
Product Management
Name: Luisa Santamaria
Tel: +57 (1) 658 6395

Mobile: +57 (310) 255 7861
Fax: +57 (4) 312 3013 ext. 1685
E-mail: lfsantamaria@orbitel.com.co
Service Ordering
Name: Lida Mesa
Tel: +57 (4) 325 1987

Fax: +57 (4) 312 3013
E-mail: lmmesa@orbitel.com.co

Working days: Monday to Friday
Working hours: 0730-1730

Link to world clock

Fault Reporting Contact
Name: Centro De Gestion De Red
Tel: +57 (4) 325 1515
Fax: +57 (4) 312 3013
E-mail: gestion@orbitel.com.co
Service Ordering Details
Accepted Order Formats (in order of preference):
1. Fax
2. E-mail with Word or Excel document

HCD - Carrier Contact Points

Service Agreements
Name: Luisa Santamaria
Tel: +57 (1) 658 6395

Mobile: +57 (310) 255 7861
Fax: +57 (4) 312 3013 ext. 1685
E-mail: lfsantamaria@orbitel.com.co
Product Management Contact
Name: Luisa Santamaria
Tel: +57 (1) 658 6395

Mobile: +57 (310) 255 7861
Fax: +57 (4) 312 3013 ext. 1685
E-mail: lfsantamaria@orbitel.com.co
  Fault Reporting Contact
Name: Centro De Gestion De Red
Tel: +57 (4) 325 1515
Fax: +57 (4) 312 3013
E-mail: gestion@orbitel.com.co

The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.

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