International inbound Services Forum Fact Book
IFS
© International Inbound Services Forum

China, China Netcom Group

Last edited 24-09-04 IFS (incl. HCD) UIFN
Services offered
- International
- Domestic

- HCD

Yes
Yes

Yes

Yes
No
Number format
- International
- Domestic

- HCD

10 800 XXX XXXX
800 XXX XXXX

108 XXX or 108 XXXX

IAC = 00
N.a.
Calls Are Free Or Chargeable Free
- some hotels may surcharge
Free
- some hotels may surcharge
Numbers Are Accessible From
-
Payphones
- Mobile phones
- PABX's
- Hotels
- International call barring

Yes, free
No
Yes
Yes
-

No
No
Yes, some
Yes, some
-
CLI Provided on outbound calls Yes Yes
Coins/Tokens Required For Payphones - No access
Telephone Include Alpha Characters Generally no, if available ITU standard format Generally no, if available ITU standard format
DTMF Capability
- Required for access
- 100% by when
- Percent of payphones with DTMF

Yes
no exact date
100 %

Yes
-
100 %
Geographic Restrictions Yes, only access from CNCG network Yes, only access from CNCG network
Islands/Territories Included in Dial Plan    
Freephone Services Accessible Through
Other Carriers Networks in Country
No No
Full Country Coverage Provided by A
Single
Carrier
No, must be provisioned with both CNCG and CT No, must be provisioned with both CNCG and CT
Simultaneous Call Limit And Default 100 100
Number Portability
-
domestic to international
- international to domestic
- international between countries
- international between carriers
- domestic or international between carriers within country

No
No
No
No

No


All UIFN's portable as required by ITU-T rec. E.169
Single SOF portability supported No No
Number For Callers To Report Trouble 10060 10060
Directory Services
- Available
- Paper, on-line, operator
- Charge

Yes


Yes

Yes


Yes
Aging period for disconnected numbers 1 year N.a.
     
Service Provisioning Leadtime 5 working days 5 working days

Links:

IFS - Carrier Contact Points

Service Agreements Contact
Name: Regional Manager
Tel:
Fax:
E-mail: 
Product Management Contact
Name: Zhang Zhi Xiang
Tel: +86 10 6603 2626
Fax: +86 10 6603 2666
E-mail: chnuifn@publicf.bta.net.cn  
Service Ordering Contact
Name: Zhang Zhi Xiang
Tel: +86 10 6603 2626
Fax: +86 10 6603 2666
E-mail: chnuifn@publicf.bta.net.cn  
Fault Reporting Contact
Name: Wang Jiu Ju
Tel: +86 10 656 3013
Fax: +86 10 656 3025
E-mail: wangjjj@bjch.com.cn
Service Ordering Details
Accepted Order Formats (in order of preference):
1. Fax
2. Mail with Word doc

HCD - Carrier Contact Points

Service Agreements Contact
Name: Regional Manager
Tel:
Fax:
E-mail: 
Product Management Contact
Name: Zhang Bei Xun
Tel: +86 10 6787 5599 ext. 2817
Fax: +86 10 6787 3011
E-mail: zhangbx@china-netcom.com 
  Fault Reporting Contact
Name: Duty Staff
Tel: +86 10 6469 1351
Fax: +86 10 6469 1561
E-mail:

The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.

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