Last edited 24-01-08 | IFS (incl HCD) | UIFN (incl. HCD) |
Services
offered - International - Domestic - Home Country Direct |
Yes No Yes |
Yes Yes Yes |
Number format - International and Domestic |
1 800 NXX XXXX 1 888 NXX XXXX 1 877 NXX XXXX 1 866 NXX XXXX |
IAC = 011 |
Calls Are Free Or Chargeable | Free | Free |
Numbers
Are Accessible From - Payphones - Mobile phones - PABX's - Hotels - International call barring |
Yes click for details Yes Yes, possible set local charge Yes |
Yes, except from some private companies payphones click for details Some, owner choice Some, depends on hotel Yes |
CLI Provided on outbound calls | Yes, if requested by customer | Yes, if requested by customer |
Coins/Tokens Required For Payphones | N/A | N/A |
Telephone Include Alpha Characters | Yes, North American format | Yes, North American format |
DTMF
Capability - Required for access - 100% by when - Percent of payphones with DTMF |
No Current 95% |
No Current 95% |
Geographic Restrictions | None | None |
Islands/Territories Included in Dial Plan | All Canada including territories | All Canada including territories |
Freephone Services Accessible Through Other Carriers Networks in Country | Yes, all carriers | Yes, all carriers |
Full Country Coverage Provided by A Single Carrier | Yes | Yes |
Simultaneous Call Limit And Default | More than 500 | More than 500 |
Number
Portability - domestic to international - international to domestic - international between countries - international between carriers - domestic or international between carriers within country |
Yes No Yes Yes Yes |
All UIFN's portable as required by ITU-T rec. E.169 |
Single SOF portability supported | Yes | Yes |
Number For Callers To Report Trouble | VSNL Customer Service 514 868 7875 or 1 800 920 9224 | VSNL Customer Service 514 868 7875 or 1 800 920 9224 |
Directory
Services - Available - Paper, on-line, operator - Charge |
No |
No |
Service Provisioning Leadtime | 5 days | 5 days |
Links: VSNL Homepage |
IFS/HCD SERVICES IN TRANSIT |
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Do you agree to use of transit for inbound IFS/HCD | Yes | |
Do you agree to the use of transit for outbound IFS/HCD | Yes | |
Are you willing to act as transit carrier for IFS/HCD | No | |
Do you offer wholesale IFS | Yes, Service Management Team (see below) | |
OTHER SERVICES |
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Do you provide | Yes/No |
Primary contact |
International Shared Cost Service | No | N.a. |
Internation Premium Rate Service | No | N.a. |
Local Number Service: (this service is also known as DID and geographical number) | Yes | Yes, Service Management Team (see below) |
Service
Agreements Contact Name: Genevieve Tremblay Tel: +1 514 868 7496 Fax: +1 514 868 7033 E-mail: genevieve.tremblay@vsnlinternational.com |
Product
Management Contact Name: Genevieve Tremblay Tel: +1 514 868 7496 Fax: +1 514 868 7033 E-mail: genevieve.tremblay@vsnlinternational.com
Name : Elena Marciante |
Service Ordering
Contact Name: Mahesh S Mauzekar Tel: +1 514 315 1042 Fax: +1 514 315 1048 E-mail: 8provisi@vsnlinternational.com
Name: Kuldeep S Rathore
Name: Robert Benlolo |
Fault Reporting
Contact Name: Technical Customer Service Center Tel: +1 514 868 7875 Fax: +1 514 868 8358 E-mail: customer.service@vsnlinternational.com |
The information shown above was provided by representatives of the carrier shown. The International Inbound Services Forum does not warrant the accuracy of the information and assumes no liability for errors.